Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Melissa 'White' Bushell
Jill was great! She made the process of refinancing so easy! She was very professional and most important friendly. She answered any question I had and explained everything so I would understand. It wad a pleasure working with her! Keep up the great work! And thank you!!
Portia Merriweather
Jill Patel was the most professional, personable and knowledgeable agent with which to work. She was patient and honest as I asked her a ton of questions. She banished my fears of doing a major transaction strictly on line. A first for me! I couldn't believe the ease with which each step was accomplished. She remained accessible to me as I continued through the process of obtaining my refinance ...Jill Patel was the most professional, personable and knowledgeable agent with which to work. She was patient and honest as I asked her a ton of questions. She banished my fears of doing a major transaction strictly on line. A first for me! I couldn't believe the ease with which each step was accomplished. She remained accessible to me as I continued through the process of obtaining my refinance loan. I highly recommend Jill without reservation.Read MoreRead Less
Susan Altman
Jill is a consummate professional! She made the process seamless and painless, she is extremely knowledgeable and willingly clarified any questions or concerns I had. I would highly recommend Jill and Rocket Mortgage.
James May
Jill was just great in helping us secure our refinance. I had been with Wells Fargo for years but when I heard about their massive fraud, I knew it was time to change counterparties. Bye, bye, Wells, hello Rocket Mortgage! We had a couple of quirks in the process, but as soon as I contacted Jill, she was on it in a big way. Loans often get held up for one reason or another or one minute detail...Jill was just great in helping us secure our refinance. I had been with Wells Fargo for years but when I heard about their massive fraud, I knew it was time to change counterparties. Bye, bye, Wells, hello Rocket Mortgage! We had a couple of quirks in the process, but as soon as I contacted Jill, she was on it in a big way. Loans often get held up for one reason or another or one minute detail or another. Not for long with Jill around! Plus Jill is super nice to deal with. It's like you have a close friend in the mortgage business. Jill, I rarely give 5 stars to anyone about anything, but you earned each one of the five all along the way! Thanks for making the process as painless as possible. And, yes, my next mortgage loan or refi is with you and Rocket Mortgage.

Jim May Read MoreRead Less
Mark Talmage
Jill contacted me after I inquired about refinancing my home. From start to finish, she was completely knowledgeable and professional. She answered all of my questions and stepped me through the process with ease. The processor and closer were extremely professional too. Rocket Mortgage's tag line is "engineered to amaze". I was amazed and completely satisfied!
Patty Rossmann
This was our 5th home purchase / re-finance and BY FAR the smoothest and easiest loan we have ever done. Thank you Jill Patel and Rocket Mortgage!!
Eugenio Hinojosa
Great and Friendly Customer Service
Jana Koller
Jill was an incredible asset during the refinance process of our home loan. She was very professional, knowledgeable, and always eager to give advice and suggestions. Jill made the entire process enjoyable and I would recommend her skills to anyone!

Cheryl Brice
She made it absolutely painless to refinance and get a much lower rate. I am very busy at my job right now and was not sure that I could handle a refi right now. She made is so easy and I felt 'no stress' while providing her with all that she needed to make this happen. She was terrific!
Kelly Elko
Jill was amazing - she was extremely knowledgeable and held my hand when I got frustrated! If I need another loan I'll definitely go through Rocket Mortgage and would love to work with Jill again.