Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Nariko Miyamoto
Jill was very helpful, efficient. She made the process pretty stress-free!
Kirk Richardson
For those individuals that are considering refinancing an existing mortgage loan or just starting the process, I strongly recommend Rocket Mortgage and especially Jill Patel. I have refinanced at least four times with Rocket Mortgage. The first time did not start on a good note, but that quickly changed once I got to Jill. She makes the process so easy and very efficient. She is a good listener, ...For those individuals that are considering refinancing an existing mortgage loan or just starting the process, I strongly recommend Rocket Mortgage and especially Jill Patel. I have refinanced at least four times with Rocket Mortgage. The first time did not start on a good note, but that quickly changed once I got to Jill. She makes the process so easy and very efficient. She is a good listener, very patient and customer oriented. I strongly recommend that you consider Jill for your new mortgage or to refinance an existing mortgage.....you will not find anyone better.Read MoreRead Less
Ann Larocca
I was referred to Rocket Mortgage by a family member who had a wonderful experience with them. I decided to try them out and what a surprise I got. Jill Patel was my mortgage banker and I will never again use anyone but her. Jill is so pleasant to work with and incredibly knowledgeable. She was able to combine my equity loan that had a variable rate into my mortgage payment at a fixed rate ...I was referred to Rocket Mortgage by a family member who had a wonderful experience with them. I decided to try them out and what a surprise I got. Jill Patel was my mortgage banker and I will never again use anyone but her. Jill is so pleasant to work with and incredibly knowledgeable. She was able to combine my equity loan that had a variable rate into my mortgage payment at a fixed rate without increasing my monthly payment by a penny due to lowering my interest rate. In addition, she managed to help me pay off all my credit card debt and was able to save me over $800. every month. As a retiree, that is so important. I will never again use a local bank. Rocket Mortgage deserves it's name. This process is so quick and easy. Everything is on line and you are guided every step of the way. Jill returns all phone calls very quickly and has never gotten frustrated with my barrage of questions, sometimes the same ones over and over until I understood completely. Give Jill Patel a call just out of your curiosity and I guarantee you will want to go with Rocket Mortgage. And a bonus, you can close your loan in the comfort of your own home if you so desire. Jill is the best! Give her a chance to help you. You will be amazed at what she can do for you. Read MoreRead Less
Andrew Drury
Very incite full and very professional.. loved dealing with Jill
Lisa Chaulklin Loving
I have had two loans through Rocket Mortgage. After many calls and and comparing offers, I ended up with the best offer and absolutely the best service I have ever had with any type of business I've conducted. I met Jill Patel because of the first loan and she was not only friendly and professional, but on the ball from beginning to end! She ended up having to wait on me instead of me waiting on ...I have had two loans through Rocket Mortgage. After many calls and and comparing offers, I ended up with the best offer and absolutely the best service I have ever had with any type of business I've conducted. I met Jill Patel because of the first loan and she was not only friendly and professional, but on the ball from beginning to end! She ended up having to wait on me instead of me waiting on her. Jill and Rocket Mortgage were so unbelievably easy to work with I called back a few years later and was very happy to find Jill was still with Rocket Mortgage and she helped me refinance at that time. Her customer service was still #1 proving that Jill and Rocket Mortgage are the only way to go. I will always go through Rocket Mortgage and Jill for any loan. The company has proven without a doubt they want to give you the best deal and provide you with the best customer service!Read MoreRead Less
Kathy Leddy
In 2010, I reached out to Rocket Mortgage for a new home purchase loan and in 2013 refinanced that home with a lower interest rate. Jill Patel collaborated with me during both the purchase and refinance transactions. She stands out as a loan professional for several reasons. First, I was immediately put at ease by her ability to analyze my situation and effectively communicate the process of ...In 2010, I reached out to Rocket Mortgage for a new home purchase loan and in 2013 refinanced that home with a lower interest rate. Jill Patel collaborated with me during both the purchase and refinance transactions. She stands out as a loan professional for several reasons. First, I was immediately put at ease by her ability to analyze my situation and effectively communicate the process of both transactions. Second, she allowed me to see first hand my options and how best my dollars were going to work. You could tell she truly loved her career and helping others. Jill is real and authentic which made it a pleasure to work with her and get to know her as a person.Read MoreRead Less
Randy Baldwin
Jill, and Rocket Mortgage, were great to work with from the start to the finish. We have gone through the refinance process 3 times now with Rocket Mortgage, over the last 10 years. They have been a joy to work with but Jill is the story. She has worked with a number of my family and friends too. We always are willing to suggest her.
Mazi Monshi
Jill,
You're absolutely amazing... As a business owner I can just say that you are 1 in a million. Your diligence to me and my dealings with Rocket Mortgage is a standard for others and I truly appreciate every single phone call and follow up email. Thank you so much for making my refi's so easy.

Mazi M.
Mike Smuin
Jill is amazing!! Best banker I have ever worked with. Very knowledgeable. She is very helpful and fast. She has went above and beyond anything I ever expected, to make sure I was getting the best deal that was possible. I will use her in the future and also recommend her to everyone I talk to about home mortgages.
Stacy Andersen
This was my fifth loan through Rocket Mortgage but I did my due diligence and called around for other estimates. Like always Rocket Mortgage had the best to offer. I did not have a contact at Rocket Mortgage so when I called I got through to Jill Patel. This was my first time dealing with Jill and she didn't disappoint. Jill is very knowledgeable in her field, patient with her customers and a ...This was my fifth loan through Rocket Mortgage but I did my due diligence and called around for other estimates. Like always Rocket Mortgage had the best to offer. I did not have a contact at Rocket Mortgage so when I called I got through to Jill Patel. This was my first time dealing with Jill and she didn't disappoint. Jill is very knowledgeable in her field, patient with her customers and a very personable lady. On the phone with Jill she isn't about the hard sell and she puts you at ease with her pleasant nature. She was very patient with me and my numerous questions, taking time to explain EVERYTHING to my satisfaction, even the number parts which she meticulously explained with comparisons when needed so I could comprehend it. Jill never makes you feel rushed. I felt like I had all the time in the world while I was on the phone with her. She is also there for you after that initial phone call is over. For example, there was a hiccup with the appraisal of my property. I emailed Jill about it and within 60 minutes I had a reply from her explaining the issue to me. She also keeps in contact with you throughout the loan process, just to "check in". Chances are if I require a sixth loan I will call Rocket Mortgage and if I do, I will definitely be asking for Jill again. Read MoreRead Less