Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Tom Brinkman
We were talking to our friends about refinancing the mortgage on our house. To our surprise, they told us they were in the process of refinancing their home. They were working with Rocket Mortgage and gave us Jill Patel‘s contact information. They highly recommended her. I sent her an email that same day introducing myself and explaining how I got her information and would she be willing to ...We were talking to our friends about refinancing the mortgage on our house. To our surprise, they told us they were in the process of refinancing their home. They were working with Rocket Mortgage and gave us Jill Patel‘s contact information. They highly recommended her. I sent her an email that same day introducing myself and explaining how I got her information and would she be willing to help us with our refinancing. We scheduled our appointment. When Jill called and after getting pertinent information from us, presented a refinancing plan. We were very happy with her plan and started the process that same day. Throughout the entire process, Jill has been easy to talk to, answered our questions when they arose, and kept us apprised of the progress of our loan. We have told our friends and family if they know anyone who is thinking about refinancing, to call Jill Patel, an excellent representative of Rocket Mortgage.Read MoreRead Less
Matthew Collins
Jill was a pleasure to work with right from the very beginning of the process. She was friendly, professional and attentive. Jill was always available to address questions and concerns. A true pleasure to work with.
Tanya Agostino
Jill was a pleasure to work with and I will be using her again along with referring her to other people. Jill is very knowledgeable, adequate and patient. Her communication through the whole process is top notch.
Thank you Jill on behalf of my Father and I!
Nicholas Smith
Jill was extremely knowledgeable, helpful, empathetic and supportive throughout! She absolutely made the process seamless. Working with Jill on my refinance with cash out, I felt like I was getting more than mortgage lending assistance; She provided outstanding personal financial advisor guidance. She helped me greatly improve my home budgeting and financial strategy and execution. I'm very ...Jill was extremely knowledgeable, helpful, empathetic and supportive throughout! She absolutely made the process seamless. Working with Jill on my refinance with cash out, I felt like I was getting more than mortgage lending assistance; She provided outstanding personal financial advisor guidance. She helped me greatly improve my home budgeting and financial strategy and execution. I'm very pleased with Rocket and Jill.Read MoreRead Less
Karen Rusin
Jill was absolutely wonderful to work with. She made the process of refinancing our home seamless. Jill was responsive, timely and efficient. She clearly explained all of our options to insure that we received the best and most appropriate loan for our needs. We highly recommend Jill and Rocket Mortgage to all of our family and friends.
Pamela Gregg
I have always handled my mortgages through my credit union. I reached out to Rocket to get get information about a refinance. I connected with Jill Patel and after a few minutes talking to her I had already decided to go with Rocket. She walked me through the entire process and make it so easy. She took time to listen to my concerns and came up with solutions. She was so easy to talk to and I feel...I have always handled my mortgages through my credit union. I reached out to Rocket to get get information about a refinance. I connected with Jill Patel and after a few minutes talking to her I had already decided to go with Rocket. She walked me through the entire process and make it so easy. She took time to listen to my concerns and came up with solutions. She was so easy to talk to and I feel like I have made a friend for life. Don’t hesitate to contact Jill because she is extremely knowledgeable and cares for her clients. I would absolutely use her again in future. She’s the best!Read MoreRead Less
Christopher Langles
ROCKET MORTGAGE IN GENERAL AND JILL PATEL IN PARTICULAR, made the entire experience exasperating!
Jill Patel
Reply from Jill Patel:

Dear Christopher,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Christopher,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you throughout this process, or if I fell short in anyway. Please know, that I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Jeremy Sharrett
Loved working with Jill, she made the whole process so smooth and easy, she was always available! Will definitely be recommending her and using her again
Joe Collins
I have worked with Jill twice now, and on both occasion she has provided me with knowledgeable advice and clear explanations on items I had questions on. She has helped me navigate the options and information in front of me when choosing mortgage products, allowing me to make educated choices and plan for my future. In fact that is one of the biggest reasons I prefer working with Jill, she is not ...I have worked with Jill twice now, and on both occasion she has provided me with knowledgeable advice and clear explanations on items I had questions on. She has helped me navigate the options and information in front of me when choosing mortgage products, allowing me to make educated choices and plan for my future. In fact that is one of the biggest reasons I prefer working with Jill, she is not only knowledgeable and personable, she is extremely good at examining and presenting options consistent with goals I had discussed. It is this kind of professionalism and expertise, combined with a genuine concern for her clients goals and future that make mena happy returning client and also happy to recommend her with highest regards and appreciation.Read MoreRead Less
Christie Tooley
Jill was very knowledgeable and great to work with!
Julie Dunne
I recently had the pleasure of working with Jill Patel for my mortgage refinance, and I couldn't be happier with the experience. She is incredibly professional and knowledgeable, always ready to answer my questions quickly. What impressed me most was how she walked me through every step of the process, making it easy to understand. I highly recommend her services to anyone considering a refinance!