Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Tom Brinkman
We were talking to our friends about refinancing the mortgage on our house. To our surprise, they told us they were in the process of refinancing their home. They were working with Rocket Mortgage and gave us Jill Patel‘s contact information. They highly recommended her. I sent her an email that same day introducing myself and explaining how I got her information and would she be willing to ...We were talking to our friends about refinancing the mortgage on our house. To our surprise, they told us they were in the process of refinancing their home. They were working with Rocket Mortgage and gave us Jill Patel‘s contact information. They highly recommended her. I sent her an email that same day introducing myself and explaining how I got her information and would she be willing to help us with our refinancing. We scheduled our appointment. When Jill called and after getting pertinent information from us, presented a refinancing plan. We were very happy with her plan and started the process that same day. Throughout the entire process, Jill has been easy to talk to, answered our questions when they arose, and kept us apprised of the progress of our loan. We have told our friends and family if they know anyone who is thinking about refinancing, to call Jill Patel, an excellent representative of Rocket Mortgage.Read MoreRead Less
Eric Campbell
Jill was excellent. She told us exactly what to expect and set realistic timelines which turned out to be a bit conservative. She stayed with us during the entire refi process and checked in regularly. Can't say enough good things about her.
Gary Sullivan
Jill was unbelievably helpful in every way. We landed the loan in know time. Super quick. She was incredible. If you don’t use Jill that would be a huge mistake!!!
Susan Smeland
Jill was a great help in getting my refinance and my daughters loan closed timely. She is always a pleasure to work with and available to answer questions at any time Thanks Jill for the great customer service.
Dixie Lomax
Jill was great in helping us with our refinance. She is a pleasure to work with, answered all our questions and made this process painless and prompt. Thank you.
Dave Green
Made the process very easy. Great job of following up with us and keeping us updated. Easy to get in touch with, both by phone and email. We were not big fans of going through this process again (bad experiences). Thanks to Jill for her attention to detail and the ease of getting this done. We have already recommended her to family and friends who are wanting to refi. Hopefully all of your ...Made the process very easy. Great job of following up with us and keeping us updated. Easy to get in touch with, both by phone and email. We were not big fans of going through this process again (bad experiences). Thanks to Jill for her attention to detail and the ease of getting this done. We have already recommended her to family and friends who are wanting to refi. Hopefully all of your people have Jill’s same approach to customer service. Thanks again Jill for making this a smooth and painless process!!!

Dave & KrisRead MoreRead Less
Sue Tendering
Jill answered all our questions and returned our calls!
Kristi Olsen
Jill made the refinancing process so easy! She was always available, and answered all my questions. She is very knowledgeable and amazing at her job. I would highly recommend Jill if you are looking to buy or refi your home!
Desmond Everson Goff
Jill was extremely professional, knowledgeable, and very courteous! Our loan process was painless and stress free.
Jim Ericksen
Jill gets the highest marks from my wife and I. She was so professional and helpful. She assessed our situation and provided the best solution to fit our needs. She kept in constant contact throughout the process which was smooth and very fast. We will definitely be recommending Jill and Rocket Mortgage to our friends and neighbors!
Thank You Jill!!
Joan Beuttenmuller
Jill sets the gold standard, she should be training other bankers. I didn't have to worry much because she's always on top of things. She put my mind at ease that everything will go smoothly - and it did! Will definitely recommend Rocket Mortgage because of her & the rest of her team. Thanks, Jill!