Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Tom Brinkman
We were talking to our friends about refinancing the mortgage on our house. To our surprise, they told us they were in the process of refinancing their home. They were working with Rocket Mortgage and gave us Jill Patel‘s contact information. They highly recommended her. I sent her an email that same day introducing myself and explaining how I got her information and would she be willing to ...We were talking to our friends about refinancing the mortgage on our house. To our surprise, they told us they were in the process of refinancing their home. They were working with Rocket Mortgage and gave us Jill Patel‘s contact information. They highly recommended her. I sent her an email that same day introducing myself and explaining how I got her information and would she be willing to help us with our refinancing. We scheduled our appointment. When Jill called and after getting pertinent information from us, presented a refinancing plan. We were very happy with her plan and started the process that same day. Throughout the entire process, Jill has been easy to talk to, answered our questions when they arose, and kept us apprised of the progress of our loan. We have told our friends and family if they know anyone who is thinking about refinancing, to call Jill Patel, an excellent representative of Rocket Mortgage.Read MoreRead Less
Joe Blake
Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant ...Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant professional.Read MoreRead Less
Earl Ettienne
Awesome professional who acts with speed. I found her to be thorough, informative and pleasant. Would recommend her anytime
Andrew Manor
Jill was very knowledgeable, professional, courteous, and kind in helping me to refinance my home. She was very prompt in responding the all of the questions that I asked. Working for AT&T for over 30yrs, it reminded me of the service that we had to provide to our customers.
Al Gingras
This was my first loan with Rocket Mortgage and by far my best experience ever. I attribute this to the excellent work Jill did. She was very knowledgeable and quickly set everything up. Because of her excellent work the entire process was quick and easy and went off very smoothly. In the future I would use Rocket Mortgage again and in particular Jill. I have made it a point to pass my ...This was my first loan with Rocket Mortgage and by far my best experience ever. I attribute this to the excellent work Jill did. She was very knowledgeable and quickly set everything up. Because of her excellent work the entire process was quick and easy and went off very smoothly. In the future I would use Rocket Mortgage again and in particular Jill. I have made it a point to pass my recommendations about Rocket Mortgage and Jill to friends and family so they too can get excellent service as I did. Read MoreRead Less
Rob SB
Jill was very knowledgeable and professional. She answered all my questions and helped me understand and feel comfortable with the process.
Chad Mitchell
Jill was great! She made the process simple from start to finish. I will definitely be using Rocket Mortgage and Jill for any of my loan needs in the future!
Zephyr Peterson
Excellent service explained everythin.g very well. It was definately the easiest and the fastest closing we have ever done
Paul Caruso Real Estate Professional
Worked with Rocket Mortgage & Jill multiple time....always smooth from APPROVAL to close. Stress free. Professional as it gets. One of the best in over a decade of business.
Gary Soucy
Jill was a pleasure to work with and made the entire process smooth and manageable.
Luisa Solana
If I could give Jill 10 stars I would! I have been through many loan applications and closings in my lifetime. I can tell you that I've never encountered a more intelligent, accommodating, empathetic and knowledgeable loan officer/banker. Jill was available 24/7 and always ready to lend an ear (even while attending her grandmother's funeral). Her advice was solid. She is more of a financial ...If I could give Jill 10 stars I would! I have been through many loan applications and closings in my lifetime. I can tell you that I've never encountered a more intelligent, accommodating, empathetic and knowledgeable loan officer/banker. Jill was available 24/7 and always ready to lend an ear (even while attending her grandmother's funeral). Her advice was solid. She is more of a financial planner/advisor. Her recommendations are solid and when fact checking she was always en pointe. I recommended a colleague after speaking to her on our first call and both of us closed are loans practically on the same week. She was attentive to every detail even when she handed the loan package over for further work. Jill is definite an asset to your organization. She is not only concerned about getting business but more so about making it right for the customer. Again, I must say that is something I've never encountered in this setting. I appreciate the professionalism and attention. Jill made me feel like I was the only customer she had. My experience was excellent! I was thoroughly impressed. Thank you! Read MoreRead Less