Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
Richard Delafontaine
Jill made the process so easy. She was wonderful to talk to. Talking with her made you feel like you've none her forever. There was no pressure on her part and she walked me through each step. The process was quick and simple. It was a pleasure doing buisness with her.
G. G.
I walked into the refinance process with so much apprehension, and Jill made it an absolute breeze. I was blown away at the depth of knowledge and experience that she had, directly applicable to my situation. The entire process was smooth, efficient, and stress-free. Huge fan! Jill, thank you for everything!
Kelly Flotow
Working with Jill for our refinance was a top notch experience. She was so knowledgable, patient and made the process easy. We have avoided doing this for so long due to the anticipation of stress that comes along with a refinance. Had I known how great this experience would be thanks to Jill, we would have done it long ago! Jill is simply the best at what she does!
lucretia blackmon
Jill Patel is absolutely amazing to work with!! She was very professional, knowledgeable, and patient. She worked diligently and efficiently. She was able to put my mind at ease as she walked me through my options and explained the process every step of the way. I would definitely recommend Jill as someone I trust to get the job done right and in record time!!
Carey Kilgore
Jill is experienced, thoughtful, and provides excellent customer service. Jill went above and beyond to help us navigate the process to secure our first home mortgage. She communicated effectively and kept us on track to complete all of our documentation before closing. Jill made what can be a daunting task into an easy one! My advice for any first time or even veteran homebuyers looking to get a ...Jill is experienced, thoughtful, and provides excellent customer service. Jill went above and beyond to help us navigate the process to secure our first home mortgage. She communicated effectively and kept us on track to complete all of our documentation before closing. Jill made what can be a daunting task into an easy one! My advice for any first time or even veteran homebuyers looking to get a mortgage, look no further than Jill! Thank you again!Read MoreRead Less
T A
Jill made this a simple, quick and seamless process for me. She was helpful, exceptionally knowledgeable and lead me through the process to keep things moving in the fashion and speed I originally requested. She has made me a customer for life.
William Anderson
Jill was great! She was able to put together a refinance that shaved about 15 years off our mortgage and saved us $$$ in interest. Jill was also able to keep our monthly payment around $. Thank Jill
Kris Berkhof
Jill was great- Super responsive, very informative, transparent and made what could be a tedious process seamless for me. Super appreciate her and my experience with Rocket.
Je Suis Prest
Jill helped us refinance our current Rocket loan. Not only was Jill extremely patient, knowledgeable, and efficient. She worked the numbers until we made it to closing with no money out-of-pocket. The next time I refinance, I will trust no one except Jill with my business.
Vivian Sobel
Jill was thorough, efficient and helpful. We received white glove service from Jill and she personally handled any roadblocks along the way efficiently and with a smile. I have no complaints.