Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
Christopher Langles
ROCKET MORTGAGE IN GENERAL AND JILL PATEL IN PARTICULAR, made the entire experience exasperating!
Jill Patel
Reply from Jill Patel:

Dear Christopher,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better ...Dear Christopher,

Thank you for taking the time to leave a review. I am writing to express my regret for earning anything less than five stars. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I am sorry if there was an opportunity where I could have better assisted you throughout this process, or if I fell short in anyway. Please know, that I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Jeremy Sharrett
Loved working with Jill, she made the whole process so smooth and easy, she was always available! Will definitely be recommending her and using her again
Joe Collins
I have worked with Jill twice now, and on both occasion she has provided me with knowledgeable advice and clear explanations on items I had questions on. She has helped me navigate the options and information in front of me when choosing mortgage products, allowing me to make educated choices and plan for my future. In fact that is one of the biggest reasons I prefer working with Jill, she is not ...I have worked with Jill twice now, and on both occasion she has provided me with knowledgeable advice and clear explanations on items I had questions on. She has helped me navigate the options and information in front of me when choosing mortgage products, allowing me to make educated choices and plan for my future. In fact that is one of the biggest reasons I prefer working with Jill, she is not only knowledgeable and personable, she is extremely good at examining and presenting options consistent with goals I had discussed. It is this kind of professionalism and expertise, combined with a genuine concern for her clients goals and future that make mena happy returning client and also happy to recommend her with highest regards and appreciation.Read MoreRead Less
Christie Tooley
Jill was very knowledgeable and great to work with!
Julie Dunne
I recently had the pleasure of working with Jill Patel for my mortgage refinance, and I couldn't be happier with the experience. She is incredibly professional and knowledgeable, always ready to answer my questions quickly. What impressed me most was how she walked me through every step of the process, making it easy to understand. I highly recommend her services to anyone considering a refinance!
Matt Lynn
Jill was amazing to work with. She is very knowledgable and is able to easily communicate and answer any and all questions. Overall, she made the entire process extremely smooth and stress-free.
ALLAN ROMERO
Jill Patel at Rocket Mortgage was great, she help us to make the process easy and smooth ,it also help us to get the best interest available on the market for our loan, I recommend Rocket Mortgage , Jill amd all her team that made everything easy.
Katie Wright
Jill is the best! She was so easy to work with. She made everything clear and easy to understand. She is so helpful and knowledgeable. I would recommend Jill over and over again!
Derek Easler
So far, in the early stages of refinancing, she has been amazing to work with. Any questions I have she is right there to answer them. The communication is smooth and prompt. She is polite and knowledgeable. I'd recommend her services. You'll be surprised at how smooth the process can be.
Victor Encinas
Jill was such a cool, professional person. She did a lot of footwork to recommend that I make no changes at this time. Honesty and integrity are what I received from Jill, and I would recommend her services to anyone.