Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
Chadwick O'Connor
Jill is amazing! She was so respectful and considerate of my needs and situation as she helped me through each step of the process. Her cheerful attitude made it a pleasure to work with! She took the time to explain everything so I could understand. She is a true professional and I would recommend her services to anyone. Thank you Jill!!!
Nancy LaMarca
From about 2 minutes after we submitted an information request to Rocket we were contacted by Jill. She was both pleasant and knowledgeable, a rare find in todays world. She went over every consideration after listening to our financial concerns. Over the next week or so she remained in contact with us and walked us through all the documentation, and helped two relatively electronically ...From about 2 minutes after we submitted an information request to Rocket we were contacted by Jill. She was both pleasant and knowledgeable, a rare find in todays world. She went over every consideration after listening to our financial concerns. Over the next week or so she remained in contact with us and walked us through all the documentation, and helped two relatively electronically challenged individuals through the submission process. For that she demonstrated exceptional patience and focus. I do not know if everyone at Rocket is as skilled as she is, but she is certainly a remarkable ambassador for the company and an instant friend. Thank you Jill!
Andy and Nancy La MarcaRead MoreRead Less
Monty Kelley
Jill is the kindest and professional person I have ever dealt with in any transaction in my life. She takes the time to understand your needs and will make your experience with rocket mortgage result in a positive experience. Thank you Jill for being there through the process.
Beth Isaacs
Very impressed with Jill's quick responses to all my questions and how fast the whole process is moving. I'm not real tech savvy, so Jill walked me through the online application and was so patient with me. Her texts and phone conversations are always cheerful and very professional. Love her energy and helpfulness.
Tammy Forrett
Jill made it possible for us to lower our mortgage payment and paid off all of our credit cards, which gave us a clean slate. She even went through my daughter because I am not technology inclined. Needless to say she has any of our future business!
Amy Webb
Jill worked with my husband and I to find the best use of the equity we have in our home! She was very insightful and honest with us and we greatly appreciate that! Highly recommend her to anyone looking for guidance!
David Mosca
My husband and I were looking for a home equity loan but Jill educated us regarding a refinance verse home equity loan. She is very knowledgeable and knows her business, process was very easy and fast. She is very easy to work with and very personable, in the end we did refinance vs home equity thanks to Jill's knowledge.
Ed Bianco
Jill was a great pleasure to work with. she is very professional and knows the business of financing. She gets what you really need without trying to up sell you into something you do not want or need. ROCKET MORTGAGE should be honored to have her on there team. Thanks Ed Bianco
Terri Hojnacki
Ms. Patel has been so easy to work with. She's knowledgeable and has answered all of my questions thoroughly. I initiated this process to just get a few questions answered and she was able to get me approval quickly even though my current bank couldn't.
Joseph Bernardo
Ms. Patel was extremely knowledgeable and helpful. She expedited my loan and put us in the best position possible given the current state of rising interest rates. I highly recommend her and will continue doing business with her with all my loan needs