Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
John Costlow
My experience with Jill from Rocket Mortgage was excellent. She went above and beyond anything I expected. The whole process was simple and easy for me. And my refinance wasn't a normal one.jill and her team deserve 10 stars. I tell everyone how easy the whole process was. I hope Rocket Mortgage realize what a great employee they have. Thank you Jill. I appreciate all you and your team has done f
Tony Bigham
I wanted to write this review to express how great Jill and Rocket Mortgage team was in processing our loans.
Everyone was nice, friendly and very professional. This was the best loan processing experience my wife and I have ever experienced.

-Tony & Abigael Bigham
Norman J.
This was my third loan through Rocket Mortgage and if there were a need for a fourth I would not hesitate to call Jill Patel. I could write a book but basically she is courteous, pleasant, knowledgeable, and always available. She always returns calls in a timely manner and is willing to take the time to answer questions even if I was not in the process of a refinance. Super, super, super to deal ...This was my third loan through Rocket Mortgage and if there were a need for a fourth I would not hesitate to call Jill Patel. I could write a book but basically she is courteous, pleasant, knowledgeable, and always available. She always returns calls in a timely manner and is willing to take the time to answer questions even if I was not in the process of a refinance. Super, super, super to deal with. Just can't say enough.Read MoreRead Less
Miranda Weber
As a first time home owner, Jill could not have been more helpful throughout the entire process. She was available day or night to answer any questions I had. Jill went above and beyond to ensure I understood every detail with my loan. I would highly recommend her to anyone looking to purchase a home.
Taza Watts
This is my second loan that Jill has overseen. Each time she has ensured that I have received the best rate and minimal closing cost. When there was an issue with the second refinance she promptly addressed it and kept things moving along in a timely manner. Her knowledge, professionalism and upbeat personality makes her a great representative of Rocket Mortgage and my personal choice should I ...This is my second loan that Jill has overseen. Each time she has ensured that I have received the best rate and minimal closing cost. When there was an issue with the second refinance she promptly addressed it and kept things moving along in a timely manner. Her knowledge, professionalism and upbeat personality makes her a great representative of Rocket Mortgage and my personal choice should I have a need in the future.Read MoreRead Less
John Bagley
I was very lucky to have Jill as my contact at Rocket Mortgage for she was a tremendous help in getting me through the process.

Jill and her team answered all my questions and were in constant contact with me to help with the process,

Rocket Mortgage is very fortunate to have someone with her knowledge and ability on their staff.
I would highly recommend Jill to anyone who needs a loan.
Thank you Jill...I was very lucky to have Jill as my contact at Rocket Mortgage for she was a tremendous help in getting me through the process.

Jill and her team answered all my questions and were in constant contact with me to help with the process,

Rocket Mortgage is very fortunate to have someone with her knowledge and ability on their staff.
I would highly recommend Jill to anyone who needs a loan.
Thank you Jill for all your help and guidance.Read MoreRead Less
Joe Davis
I was a little leary of doing a refi over the internet. You hear all the horror stories. After I inquired, I received an email from Jill. I had never dealt with her before but for some reason, I trusted her very much. She gave the impression that I was her only client and that she was really working for me. And I was right. Jill did her dewdiligence from the very beginning and saw that I was...I was a little leary of doing a refi over the internet. You hear all the horror stories. After I inquired, I received an email from Jill. I had never dealt with her before but for some reason, I trusted her very much. She gave the impression that I was her only client and that she was really working for me. And I was right. Jill did her dewdiligence from the very beginning and saw that I was kept up to date on the progress again, I felt her personal commitment. I have recommended Jill to several friends and hope that she continues to do well for everyone. I would definitelt use Rocket Mortgage and Jill again if the situation arises. It was no hassle and I was treated with respect. Read MoreRead Less
Joseph Allen
Ms. Jill Patel was very customer focused and friendly. She demonstrated most professional customer service skills and very hospitable in her communication efforts.
Andy Krause
Jill is absolutely awesome! Very knowledgeable about the whole process and all the things needed in order to get the loan closed... She was very patient with all my questions and I would refer her to anyone I could.
Billn GA
Great job! Jill is very professional and extremely helpful. She is a delight to work with.