Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
Terry Edwards
Hi, my name Terry and I am a Happy and Satisfied customer of Rocket Mortgage, I am going through a divorce, which has it's challenges with the refinancing process like different signings, respectful of my time, due to me working the night shift,really taking the time to walk me through the complete process
and making sure all of my answers and concerns were met.
My Loan specialist is Jill Patel ( ...Hi, my name Terry and I am a Happy and Satisfied customer of Rocket Mortgage, I am going through a divorce, which has it's challenges with the refinancing process like different signings, respectful of my time, due to me working the night shift,really taking the time to walk me through the complete process
and making sure all of my answers and concerns were met.
My Loan specialist is Jill Patel ( The Best) her expertise and professionalism exceeded my expectations
which is not easily done, LOL so if you are on the fence climb over with Jill Patel with Rocket Mortgage
Thank You Jill you made this process easy, Terry.Read MoreRead Less
Cheryl Wender-Menghini
Jill was way above the norm in every one of the mortgage steps!!
Joss Lynn
My experience with Rocket Mortgage for the refinancing of my mortgage was such an easy and quick process. Jill in particular made me feel at ease and significantly lessened the stress that goes along with financing. I recommend Rocket Mortgage to anyone looking to finance or refinance and encourage them to seek out Jill to assist in their process.
Luis Vega
I refinance and bought a new home and the only person on my mind to call was Jill, If I need to refinance or buy a different home I would call her in a hearth bit. Thank you Jill for everything you done for my family and me.
John Cooper
Has to be the most comfortable and enjoyable business experiences I have ever had. Jill is extremely knowledgeable and helpful. There was not one question she could not answer and made me feel good about the things I did not know. Not only did I get my refinance done in a timely and professional manner, I felt as though I had made a new friend.
Jenna Blankenbiller
This was my 1st time refinancing my mortgage. Jill was so helpful and patience with me. She answered all my question that I had and helped me threw the process. It was so easy. I would recommend Jill to all my friends and family and have. I hope we continue to have a great relationship with Rocket Mortgage.
Emily Anderson
I loved working with Jill, she helped me out EVERY step of the way! I really had no idea what I was doing and she made it very clear and was always available whether I called or e-mailed her. I highly recommend using Jill, I seriously don't know that I would have gone through with the refi if I didn't have her there to help me!
Jim Desborough
Jill is the BEST. Knowable, pleasant, through and responsive. I've done several mortgages with her (lower rate or shortening the term) every time has been great, I highly recommend Jill if you need to work out a new mortgage package.
Tracey Narveson
Working with Jill was a breeze from beginning to end. Everything she related was accurate, correct and true. My entire Rocket Mortgage experience far exceeded my expectation. Jill was kind and thorough. Not one negative issue.
Carolyn Scoggins
Great customer service. Jill was very knowledgeable. She listened and answered questions.