Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
John Almeida
Spoke to many different lenders. Jill went out of her way to return my calls and answer all my questions. This is the reason I went with Rocket Mortgage. I will highly recommend Jill. Thanks
Allen Wilson
Jill was very professional and made the whole process pain free. I have recommended her to several friends and coworkers.
H Scott Aultman
Jill was very professional and helpful in this indever
Lucille Vavosa Duke
My husband had a previous home loan through Rocket Mortgage and were looking to lower our interest rate. We are seniors and every penny helps. We were so lucky to get Jill Patel on the telephone. This young lady is so knowledgeable about refinancing and gave us the best information about what we were looking for. We felt as though we were her only client. Jill is also very sweet and kind and ...My husband had a previous home loan through Rocket Mortgage and were looking to lower our interest rate. We are seniors and every penny helps. We were so lucky to get Jill Patel on the telephone. This young lady is so knowledgeable about refinancing and gave us the best information about what we were looking for. We felt as though we were her only client. Jill is also very sweet and kind and we not and answered our MANY question. She was with us through the entire loan process. If anyone is out there looking for a loan, please do yourself a favor as ask for Jill Patel when calling into Rocket Mortgage. Thank you Jill we will always be grateful and if the interest rates drop again we will be calling you!!! Read MoreRead Less
Shey Tolentino
Jill is super duper awesome. I was very skeptical at first but her knowledge and professionalism put me at ease and helped me make the best decision I have ever made in my life.. to refinance my home! Thank you so much Rocket Mortgage! Thank you so much Jill! You truly are engineered to amaze!👍😊
Anne Littleton
Jill was so incredibly helpful. She made our application process extremely easy and stress-free. The documents were handled quickly and easily and she gave us frequent updates on the process. She was quite pleasant to work with and left me with a great feeling about the whole process.
Jody McGuinn
This is our second loan we have taken with Jill. We asked for her again because the first time she was awesome and again she exceeded our expectations!! The process was quick, painless and totally transparent..
We love Jill and Rocket Mortgage- our only go to for this transaction or any others pertaining to her expertise in our future!
John Jacobsen
I found Jill very helpful. The whole process was done online. It took about 2 weeks. I could check online how the process was going through their site. On the day of closing they sent a notory to our house , which took about a half hour. The whole process was very easy.
Carly Dibble
We recently refinanced our home with Jill. Jill made this process quick and painless. She was there to answer any of our questions and concerns. She was always looking out for our best interest and got us a phenomenal deal. We will now be able to pay off our mortgage before our children start college!!!!! I would refer any of my friends and family to Jill in the future.
Ronna Draper
We were building a new home and converting a construction loan into our regular mortgage. We were excited to try Rocket Mortgage due to a family recommendation, and it was a great choice for us. Jill was very upbeat and easy to work with. She explained the choices and all of the details in a way I could understand. She was always very responsive to our calls and questions as well. I would ...We were building a new home and converting a construction loan into our regular mortgage. We were excited to try Rocket Mortgage due to a family recommendation, and it was a great choice for us. Jill was very upbeat and easy to work with. She explained the choices and all of the details in a way I could understand. She was always very responsive to our calls and questions as well. I would highly recommend Rocket Mortgage and in particular Jill Patel. Read MoreRead Less