Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Peggy Doherty
Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially ...Jill is the most amazing person both personally and professionally. I have dealt with Jill through 3 refinances. Jill is extremely knowledgeable and totally clear on every step of the way through the entire process. She goes above and beyond to make sure you clearly understand every step you take. She walks you through and answers every question if it's not clear to me. She's especially patient with seniors.... understanding the difficulty in today's technology. I was so impressed with the way she knows her way around every form and explains each document in a way I can be sure of what I am signing. I was completely done over the phone in a short time. I was amazed. She contacted me often, she kept me updated and gave me a heads up right up to my closing. All three times went smoothly and hassle free. Every time I contacted Jill she was right there to answer the phone call (what a concept). She even answered my call on Saturday evening in the most polite and professional manor. Jill is a precious asset to me and the company she works for. She goes above and beyond the call of duty, always polite and cheerful.Read MoreRead Less
Noel Bernabeo
This was my first refinance and I was nervous , but after calling Rocket Mortgage and speaking to Jill Patel, I knew I made the right decision, She was professional,Personable and Knowledgeable,Jill returned every call and answered every question, I love how everything was done online and was SUPER easy and SUPER QUICK,No regrets I absolutely recommend Jill Patel at Rocket Mortgage and will be ...This was my first refinance and I was nervous , but after calling Rocket Mortgage and speaking to Jill Patel, I knew I made the right decision, She was professional,Personable and Knowledgeable,Jill returned every call and answered every question, I love how everything was done online and was SUPER easy and SUPER QUICK,No regrets I absolutely recommend Jill Patel at Rocket Mortgage and will be calling her for all of my purchasing/refinancing needs.......Read MoreRead Less
Jim Parker
Jill is very competent and thorough in the performance of her job. I would highly recommend her to anyone.
Kennedy Fant
Jill Patel with Rocket Mortgage was awesome throughout the whole loan process, I couldn't have been more pleased with her attention to detail and customer service.
Amber Crow
Very helpful, informative, and quick to respond to questions.
James Hogan
Jill was extremely helpful throughout the process. Quick to respond and professional in every respect. This was an exceptionally good customer-client experience.
Linda Durso
Jill Patel called me originally to help me get a better rate on my mortgage through Rocket Mortgage and I almost said no--I did not want to have to deal with the whole refinance process as I had with other mortgage banks/companies. But to my surprise, Rocket Mortgage and especially Jill, made it a smooth process. Jill was wonderful to work with--responding to my calls and questions promptly and ...Jill Patel called me originally to help me get a better rate on my mortgage through Rocket Mortgage and I almost said no--I did not want to have to deal with the whole refinance process as I had with other mortgage banks/companies. But to my surprise, Rocket Mortgage and especially Jill, made it a smooth process. Jill was wonderful to work with--responding to my calls and questions promptly and guiding me through the process so efficiently. Jill, I'm so glad you called me and you will always be my mortgage banker. Thank you!Read MoreRead Less
Justin Iverson
Jill is AMAZING. She helped me buy my first house in 2010, and is currently guiding me through the purchase of a second. You will not be disappointed with her knowledge, experience, and hard work.
Adriana Lusterino
Jill Patel made as feel comfortable during this process of remortgaging home she was always available to answer a questions, she kept us updated daily on what was happening took our call is all the time. she is top-notch. Rocket Mortgage as wonderful people working for them
Matt Pleau
Jill made everything extremely easy. She verified before making any assumptions about us saving money. Jill took all of the pain that you'd expect out of the re-fi process, and made it simple. A sense of humor goes a long way in a world of robots.
Marcan Giannini
How do you explain easy in its purest sense? That was how the re-finance went. Easy, super easy. So easy I couldn't believe it. The communication was sussinct and constant and friendly.
SUPER EASY.