Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Carey Kilgore
Jill is experienced, thoughtful, and provides excellent customer service. Jill went above and beyond to help us navigate the process to secure our first home mortgage. She communicated effectively and kept us on track to complete all of our documentation before closing. Jill made what can be a daunting task into an easy one! My advice for any first time or even veteran homebuyers looking to get a ...Jill is experienced, thoughtful, and provides excellent customer service. Jill went above and beyond to help us navigate the process to secure our first home mortgage. She communicated effectively and kept us on track to complete all of our documentation before closing. Jill made what can be a daunting task into an easy one! My advice for any first time or even veteran homebuyers looking to get a mortgage, look no further than Jill! Thank you again!Read MoreRead Less
Joan Pegram
She provided excellent customer service. I felt comfortable going through the loan process because she took time to answer my questions as well as made recommendations. I would have never thought about doing a 25 year loan. As result of doing great work and trusting her, I referred my Son and he is currently going through the process .
Gradimir-Marija Gvozdic
Amazing experience that I was provided with. Jill makes this refinancing process so easy that was stress free.
Strongly recommend Jill expertise to help new customers to achieve their personal goals with buying or refinancing property.
Julie Philippi
Jill is excellent to work with. She is on top of everything and kept me informed through the whole process. The hand-off from Jill to the next loan agent was seamless. She really helped make it easy.
Tito Armenta
First of all I'm glad I gave Rocket Mortgage a try. I tried to refinance with the institution I used when I initially purchased the home. Five months after beginning the refinance process I was still receiving requests for documents I had already submitted. I contacted Rocket Mortgage and within two weeks we were closing. In fact, after closing with Rocket Mortgage, we were still receiving calls...First of all I'm glad I gave Rocket Mortgage a try. I tried to refinance with the institution I used when I initially purchased the home. Five months after beginning the refinance process I was still receiving requests for documents I had already submitted. I contacted Rocket Mortgage and within two weeks we were closing. In fact, after closing with Rocket Mortgage, we were still receiving calls from the other institution requesting documents. Three months later due to family circumstances I needed to refinance again. I was expecting difficulties but Jill Patel was friendly and very helpful. During a difficult time the communication from Jill made it easy for me to concentrate on other things I needed to take care of. Thank you. Read MoreRead Less
Joe Blake
Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant ...Jill Patel has been my Rocket Mortgage agent for the past 8 years. She always has and continues to look out for my best interest with mortgage questions and loans. Jill is always available no matter the time of day and even on weekends. I highly recommend Jill Patel for any future refinance or purchase of a home. Thanks a bunch Rocket Mortgage and especially Jill Patel for being a constant professional.Read MoreRead Less
Earl Ettienne
Awesome professional who acts with speed. I found her to be thorough, informative and pleasant. Would recommend her anytime
Andrew Manor
Jill was very knowledgeable, professional, courteous, and kind in helping me to refinance my home. She was very prompt in responding the all of the questions that I asked. Working for AT&T for over 30yrs, it reminded me of the service that we had to provide to our customers.
Al Gingras
This was my first loan with Rocket Mortgage and by far my best experience ever. I attribute this to the excellent work Jill did. She was very knowledgeable and quickly set everything up. Because of her excellent work the entire process was quick and easy and went off very smoothly. In the future I would use Rocket Mortgage again and in particular Jill. I have made it a point to pass my ...This was my first loan with Rocket Mortgage and by far my best experience ever. I attribute this to the excellent work Jill did. She was very knowledgeable and quickly set everything up. Because of her excellent work the entire process was quick and easy and went off very smoothly. In the future I would use Rocket Mortgage again and in particular Jill. I have made it a point to pass my recommendations about Rocket Mortgage and Jill to friends and family so they too can get excellent service as I did. Read MoreRead Less
Rob SB
Jill was very knowledgeable and professional. She answered all my questions and helped me understand and feel comfortable with the process.
Chad Mitchell
Jill was great! She made the process simple from start to finish. I will definitely be using Rocket Mortgage and Jill for any of my loan needs in the future!