Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Christle Centman
6 years ago we have used Jill Patel to refinance our first home and we were very please with her excellent Costumer Service experienced. We have purchased of our Dream Home a month ago with Jill Patel assistance!!! We would like to take this opportunity to express our sincere appreciation for the excellent job, your hard work and dedication to made sure that we get our loan process as smooth as it...6 years ago we have used Jill Patel to refinance our first home and we were very please with her excellent Costumer Service experienced. We have purchased of our Dream Home a month ago with Jill Patel assistance!!! We would like to take this opportunity to express our sincere appreciation for the excellent job, your hard work and dedication to made sure that we get our loan process as smooth as it can be. You are knowledgeable, oriented, accommodating, trustworthy and professional from the beginning to the end. You are always available for us and took your time to answers all our concerns. We look forward to the opportunity to work with you again.

Thank you!
Jacob and Christle Centman Read MoreRead Less
Michelle McMorris Smith
Jill was attentive to our needs, came in just when we were ready to find another lender (after being told that we no longer qualified for our loan). She was able to quickly review, analyze, and implement a new action plan for us to gain a home loan in less than 24 hours. From the time she stepped in to help, she has been by our side every step of the way. No matter what time the call or text or ...Jill was attentive to our needs, came in just when we were ready to find another lender (after being told that we no longer qualified for our loan). She was able to quickly review, analyze, and implement a new action plan for us to gain a home loan in less than 24 hours. From the time she stepped in to help, she has been by our side every step of the way. No matter what time the call or text or email, we NEVER waited more than 1 hour to have a response from her... And most of the time the responses were INSTANT! I couldn't be more appreciative of her help and diligence in making our home purchase a reality. Read MoreRead Less
Randy Smith
Jill was tremendous not only from a personal standpoint but professionally as well. She made what has traditionally has been a very tedious process seamless. Very detail and worked hard for the customer and over delivered on all fronts!
Scott Hilbert
Jill Patel was fantastic to work with and quite honestly she was the main reason we didn't even look at any other lenders.
Becky Sherwood
Working with Jill on refinancing our mortgage was easy. She was knowledgeable, has an pleasant personality, made the process painless. She took the time to explain the process, what the expectations were and provided an accurate timeline for the process. I would highly recommend Rocket Mortgage and particularly recommend working with Jill if/when you have any mortgage needs.
Mary Beth Woods Jones
I have used Jill multiple times for my loans. She is always the best. My experience is quick and painless. She works around my schedule and does everything she can to make the experience easier. I refer Jill to friends and colleagues and can't say enough good things about her. Aside from her great service she is also a great person. You can't go wrong working with Jill!
Trey Wheeler
Jill was wonderful to work with. She was readily available every time I had questions or concerns. If she was not in office or on a call, she would email or text within minutes of me trying to contact her. I can't believe how easy she made our whole refinance process. I will go back to her for any future business. I also recommend her to anyone interested in refinancing, or just has questions ...Jill was wonderful to work with. She was readily available every time I had questions or concerns. If she was not in office or on a call, she would email or text within minutes of me trying to contact her. I can't believe how easy she made our whole refinance process. I will go back to her for any future business. I also recommend her to anyone interested in refinancing, or just has questions about housing financials. Read MoreRead Less
Vera Selmore
Jill is a very vibrant individual.As a client, her excitement and interest in people is immediately felt. I enjoyed working with Jill. She was always accessible and patient helping solve problems no manner how simple or complex.
Linda Trahan
Jill was very attentive to our loan kept us up to date every step.
Richard Bouman
Jill Patel was very proficient and communicated well and concisely. I would definitively recommend and /or use her services again. But, then again all at Rocket Mortgage were very helpful, knowledgeable and had great teamwork!
Sally Galliher
Jill was the easiest person.I've ever worked with in banking/ customer service. Very knowledgeable. She made every thing so easy to understand.