Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Christle Centman
6 years ago we have used Jill Patel to refinance our first home and we were very please with her excellent Costumer Service experienced. We have purchased of our Dream Home a month ago with Jill Patel assistance!!! We would like to take this opportunity to express our sincere appreciation for the excellent job, your hard work and dedication to made sure that we get our loan process as smooth as it...6 years ago we have used Jill Patel to refinance our first home and we were very please with her excellent Costumer Service experienced. We have purchased of our Dream Home a month ago with Jill Patel assistance!!! We would like to take this opportunity to express our sincere appreciation for the excellent job, your hard work and dedication to made sure that we get our loan process as smooth as it can be. You are knowledgeable, oriented, accommodating, trustworthy and professional from the beginning to the end. You are always available for us and took your time to answers all our concerns. We look forward to the opportunity to work with you again.

Thank you!
Jacob and Christle Centman Read MoreRead Less
Stuart Baker
Jill was efficient quick and friendly all the time during the process. It took no time at all to get the loan up and running and close everything out. She was highly professional and always available for questions. Great job and thanks for everything!
Jungmee Lee
I did not expect to get refinance my second home this quickly when I called Jill. She asked what I wanted from the refinance and she delivered it in no time! I had a mortgage with Rocket Mortgage before and my experience with Rocket Mortgage have been so pleasant. Thanks Jill!!
Cay Roxas
Jill is sincere and transparent.
Neal Lewis
She was very friendly and helpful with all my questions. She took time to understand my situation and find the best way to move forward.
Mike Redden
This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out ...This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out the Rocket Mortgage online quote info, hit submit, and I kid you not, 30 seconds later my phone rang, and it was Jill Patel. My wife spent around 2 hours TOTAL on the phone, and 20 days later, we are closing. No paper, no mess, NO delay. Jill is the best customer service experience we have ever encountered. We know where we are going for our next loan...Read MoreRead Less
Ritika Gill
We were referred to Jill through a family friend after our previous Mortgage broker had dropped the ball on a few important items. We could not have been happier. She was beyond professional, diligent and detailed every step of the way. We have referred all of our friends to her.
Rocco Benkoski
Great communication, very professional.
Jim Crane
I had the good fortune of being contacted by Jill Patel after I made my on line inquiry to Rocket Mortgage. She made the whole process easy to understand and she was extremely professional and so nice through the entire process. The re-finance took just a few weeks from start to finish and Jill was t here to answer any and all questions. She is outstanding! Thank you Jill!
Lynn Nebeker
Jill was very easy to work with--very polite and knowledgeable. She made the experience with refinancing our home loan much more pleasurable. Thank you Jill!
Todd Quest
Jill has done a great job helping facilitate the whole process. I'd recommend her to anyone.