Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Mike Redden
This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out ...This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out the Rocket Mortgage online quote info, hit submit, and I kid you not, 30 seconds later my phone rang, and it was Jill Patel. My wife spent around 2 hours TOTAL on the phone, and 20 days later, we are closing. No paper, no mess, NO delay. Jill is the best customer service experience we have ever encountered. We know where we are going for our next loan...Read MoreRead Less
Marcan Giannini
How do you explain easy in its purest sense? That was how the re-finance went. Easy, super easy. So easy I couldn't believe it. The communication was sussinct and constant and friendly.
SUPER EASY.
Rich Portugal
Jill was the reason that we were encouraged for us that this loan was possible.
Richard and Della Portugal
Laura Immucci
JILL PATEL IS THE BEST :)
This is my first time going thru Rocket Mortgage for my home mortgage. My mortgage Banker Jill Patel was beyond excellent. I would recommend her to everyone. Jill is very personable and very Knowledgeable. She makes the process very easy. was always there to answer any questions and called you right back. I would never use anyone else only Jill Patel. She is the ...JILL PATEL IS THE BEST :)
This is my first time going thru Rocket Mortgage for my home mortgage. My mortgage Banker Jill Patel was beyond excellent. I would recommend her to everyone. Jill is very personable and very Knowledgeable. She makes the process very easy. was always there to answer any questions and called you right back. I would never use anyone else only Jill Patel. She is the greatest.Read MoreRead Less
Al Jackson
Jill was very helpful answering our questions and helped us work thru the application process as well as explain the many options we had. We look forward to working with Jill again.
Roberto Rios
It was a pleasure speaking to Jill Patel at Rocket Mortgage.
She made the process easy and provided me with all the information needed.
I look forward to speaking to her again and I highly recommend her.
Daniel Fachner
I recently refinanced my home mortgage loan through Rocket Mortgage. I had Jill as my lead contact and this was the second time I had used Jill and Rocket Mortgage. It was even easier this time, almost nothing for me to do. Highly recommend Jill for all your financing needs.
Kyle Hoffman
Jill contacted me shortly after I had submitted a request for a better interest rate on our mortgage. I was a little cautious at first but Jill really opened my eyes to how much I was leaving on the table each month in my current financial situation. Jill made the process of refinancing easier than ever expected. And as it turns out, it was the best decision I could have ever made for my ...Jill contacted me shortly after I had submitted a request for a better interest rate on our mortgage. I was a little cautious at first but Jill really opened my eyes to how much I was leaving on the table each month in my current financial situation. Jill made the process of refinancing easier than ever expected. And as it turns out, it was the best decision I could have ever made for my family. We can't thank you enough Jill, we will recommend you to all!!!!

Sincerely
The Hoffman familyRead MoreRead Less
Denise Jackson
Kids is a patient listener. She answered all our questions and helped us through the loan process to make it as easy as possible. She is
Mark Lawson
If you are looking for a great experience with your home loan mortgage refinance in my case, Jill Patel is your gal. Her approach to assisting you with your loan, is purely family oriented. Jill makes you feel right at home and treats you like you were family. As long as Jill is representing Rocket Mortgage, I know I can go on line-through Rocket Mortgage and contact her with my questions. You...If you are looking for a great experience with your home loan mortgage refinance in my case, Jill Patel is your gal. Her approach to assisting you with your loan, is purely family oriented. Jill makes you feel right at home and treats you like you were family. As long as Jill is representing Rocket Mortgage, I know I can go on line-through Rocket Mortgage and contact her with my questions. You can’t go wrong! In all seriousness, don't miss your chance to work with a great professional !!!!!Read MoreRead Less
David Green
Jill was extremely attentive to our needs, and followed through on everything she said she would do.