Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Mike Redden
This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out ...This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out the Rocket Mortgage online quote info, hit submit, and I kid you not, 30 seconds later my phone rang, and it was Jill Patel. My wife spent around 2 hours TOTAL on the phone, and 20 days later, we are closing. No paper, no mess, NO delay. Jill is the best customer service experience we have ever encountered. We know where we are going for our next loan...Read MoreRead Less
Rusty Force
Through the process Jill has ben there to help smooth things out. More than once I wanted to throw the towel in and walk away but Jill found someone to help smooth things out. This is my first loan dealing with Rocket Mortgage and so far so good.
Amar Sidhu
I have had opportunity dealing with Jill as she processed several of my loans with Rocket Mortgage. She is extremely efficient and knowledge person, always helpful. I have been extremely imp;dressed with her
professionalism and personal attention. I will always recommend her to my family and friends.
Sid
Katherine Hlathein
Jill has been fantastic to work with! Very professional and knows what she's talking about! I highly recommend her/Rocket Mortgage if you are looking for a mortgage!
Ben Voorhaar
When we obtained our first home loan from Rocket Mortgage Jill was our agent. She came highly recommended from several coworkers. We were highly impressed with her customer service and support. Jill is amazing!
Guifaly Christolin
It's been a privilege working with Jill. She done an amazing job working on my refinance loan. She was I'll, she call her team from the hospital to make sure, someone on her team was working on the loans (now that's dedication). I just closed my loan with in a month period. I'm thankful for this amazing team from Rocket Mortgage but Jill your are the MVP.
Michele Fertig
So nice and friendly! Quick to respond. Highly recommend.
Richelle Bixler
As a first time home buyer, I had some questions and needed some clarity on the process. Jill was very responsive, even to texts off-hours. I appreciate her openness with the steps, issues, concerns and process. I would highly recommend Jill to anyone, regardless if they have purchased a home before as her first-hand experience working through Rocket Mortgage was greatly appreciated and much ...As a first time home buyer, I had some questions and needed some clarity on the process. Jill was very responsive, even to texts off-hours. I appreciate her openness with the steps, issues, concerns and process. I would highly recommend Jill to anyone, regardless if they have purchased a home before as her first-hand experience working through Rocket Mortgage was greatly appreciated and much needed. Read MoreRead Less
Carol Piza
Jill,
You have been extremely helpful to us throughout this process. We connected with you right from our first conversation. You have held true to the slogan that working with Rocket Mortgage is truly amazing.
Lori Jasnau
Jill did a great job during our refinance. She was on top of things the entire process. I never felt like I had to follow up with her. I could do everything on line which helped a great deal while being at work.

I would definitely recommend Jill she did a great job.
Nadia Ibrahim
My Husband and I decided to refinance our mortgage and decided to go with Rocket Mortgage. I was so impressed with the process and the company, but, even more impressed with Jill Patel. She was our point person. She was always available for questions, explained the process clearly and was extremely efficient. Her knowledge, competence and professionalism got us through the process so smoothly,...My Husband and I decided to refinance our mortgage and decided to go with Rocket Mortgage. I was so impressed with the process and the company, but, even more impressed with Jill Patel. She was our point person. She was always available for questions, explained the process clearly and was extremely efficient. Her knowledge, competence and professionalism got us through the process so smoothly, that I knew I would recommend her and the company to anyone who wants to refinance. I couldn't be happier with Jill and Rocket Mortgage.Read MoreRead Less