Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

James Ciarlante
Jill was extremely helpful through the entire refinancing process. She was super friendly and more importantly was able to answer all my questions about the loan and the loan process. I would recommend working with Jill to all my friends and colleagues. She's that good!
Jennifer Henry
This was my first time ever using Rocket Mortgage and I can honestly say I was very pleased especially with Jill, she answered all my questions and concerns, even after I closed she contacted me making sure I was pleased with the whole process and if I had any additional questions. Jill is very knowledgeable and you can tell she really loves what she does it shows and her work. I would not ... This was my first time ever using Rocket Mortgage and I can honestly say I was very pleased especially with Jill, she answered all my questions and concerns, even after I closed she contacted me making sure I was pleased with the whole process and if I had any additional questions. Jill is very knowledgeable and you can tell she really loves what she does it shows and her work. I would not hesitate to recommend a friend or family member to Jill.Read MoreRead Less
Robert Wilhelm
Contact was really great and everything explained really well. I'm glad I called Rocket Mortgage!
Lynn Evans
By far the easiest refi we have ever done! I worked in escrow for 20 years and truly appreciated her knowledge in a variety of areas. Thank Jill!!
Cameron Higdon
Very professional, fast, and courteous. Jill was very helpful in meeting our needs
Stuart Baker
Jill was efficient quick and friendly all the time during the process. It took no time at all to get the loan up and running and close everything out. She was highly professional and always available for questions. Great job and thanks for everything!
Jungmee Lee
I did not expect to get refinance my second home this quickly when I called Jill. She asked what I wanted from the refinance and she delivered it in no time! I had a mortgage with Rocket Mortgage before and my experience with Rocket Mortgage have been so pleasant. Thanks Jill!!
Cay Roxas
Jill is sincere and transparent.
Neal Lewis
She was very friendly and helpful with all my questions. She took time to understand my situation and find the best way to move forward.
Mike Redden
This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out ...This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out the Rocket Mortgage online quote info, hit submit, and I kid you not, 30 seconds later my phone rang, and it was Jill Patel. My wife spent around 2 hours TOTAL on the phone, and 20 days later, we are closing. No paper, no mess, NO delay. Jill is the best customer service experience we have ever encountered. We know where we are going for our next loan...Read MoreRead Less
Ritika Gill
We were referred to Jill through a family friend after our previous Mortgage broker had dropped the ball on a few important items. We could not have been happier. She was beyond professional, diligent and detailed every step of the way. We have referred all of our friends to her.