Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Paul Hastings
Very easy to talk to and willing to answer any question.
Made me feel good about refinancing.
Alberto Belt
Jill was incredible from our first interaction, all the way throughout the process and even after closing! She modeled and described our options (I.e. 15-20-30 yrs), she worked through the pros and cons of each option with us and once we chose, she clearly articulated the steps in the process. Throughout the process she communicated with us frequently to help gather the documents and to keep us ...Jill was incredible from our first interaction, all the way throughout the process and even after closing! She modeled and described our options (I.e. 15-20-30 yrs), she worked through the pros and cons of each option with us and once we chose, she clearly articulated the steps in the process. Throughout the process she communicated with us frequently to help gather the documents and to keep us informed. There were no surprise; what Jill modeled and told us we should expect is exactly what we got! And while we are incredibly happy with our rate, it's Jill's knowledge, attention to detail and incredible customer service that made this an outstanding experience for my wife and I. She made us feel special but I have a feeling she does this for all her clients!!Read MoreRead Less
Retta Mefford
Jill is the best person to work with when refinancing. She is professional,patient,and super helpfull during the process. She treats you like your a family friend. I have asked her to help me and my family refinance 4 times now over the past 2 years. I could not be happier.
Kim Rebh
Jill was prompt to reply to my questions during the process of refinancing my home. She knows what she is doing. I have referred he to a close friend in the event they choose to refi. I am confident Jill is capable of handling any transition that comes her way!
Thanks again Jill, I’m glad you answered the phone when I made my first call.
Missy James O'Brien
Excellent to work with. Good communication.
William Hurley
Jill was very professional and helpful during our loan process. She followed the loan and kept us updated in a timely manner. Best loan experience I have ever had.
Brian O'Brien
Jill has been a breath of fresh air to work with- her commitment to us and her professionalism was simply outstanding - we have refinanced with her twice - from the beginning she said she would commit to informing us the change in the market and that commitment was met-
Debra Bush
Jill was fantastic! I was apprehensive about the process and nervous about refinancing. Jill was there for me via email Daily . Rocket Mortgage made the process so easy and I’m so thankful I went for it! My family is in such a better financial position right now and I have Jill and Rocket Mortgage to thank for it:)..
Sarah Brawner Dyke
Jill was extremely helpful with our refinancing. We loved working with her.
Todd White
Jill was absolutely amazing to work with! It literally took me about an hour to complete everything using the App, and she walked me through it the entire time. I highly recommend her and have to several people I know looking to refinance. She has saved me a ton of money.
Nora Stern
We could not have done our VA refi without Jill! We were a little nervous doing an online transaction, but Jill was with us all the way. She helped us keep track of our tasks and supported us with uploading information and files. She always let us know what was happening and we trusted what she was telling us. The process moved very quickly and there were no surprises.

We especially liked that ...We could not have done our VA refi without Jill! We were a little nervous doing an online transaction, but Jill was with us all the way. She helped us keep track of our tasks and supported us with uploading information and files. She always let us know what was happening and we trusted what she was telling us. The process moved very quickly and there were no surprises.

We especially liked that Jill treated us as people and showed us that she had our best interests top of mind. She was organized, thorough, and professional. The other Rocket Mortgage team members were great, too, but Jill was the best!Read MoreRead Less