Jill Patel

Cleveland, OH

NMLS 30380

Triple Crown Banker

Jill's Reviews

Michelle Ernst
Jill is amazing. Professional, friendly, well-organized, and dedicated to making the loan process as easy and streamlined as possible. She stayed in constant contact with us throughout the entire process. This is the second refinance we've done with Jill, and I would absolutely recommend her to others. Thanks for all your help, Jill!
Neal Lewis
She was very friendly and helpful with all my questions. She took time to understand my situation and find the best way to move forward.
Mike Redden
This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out ...This was our first loan with Rocket Mortgage. We have had our mortgage with BOA and our checking and savings account with them for 20 years. We went to BOA to re-fi, and 5 months later, they were STILL asking for ridiculous paperwork, e.g. a copy of our HOA insurance policy?! I told them I wasn't sending one more piece of paper, and they could stick their re-fi. I got online, started filling out the Rocket Mortgage online quote info, hit submit, and I kid you not, 30 seconds later my phone rang, and it was Jill Patel. My wife spent around 2 hours TOTAL on the phone, and 20 days later, we are closing. No paper, no mess, NO delay. Jill is the best customer service experience we have ever encountered. We know where we are going for our next loan...Read MoreRead Less
Ritika Gill
We were referred to Jill through a family friend after our previous Mortgage broker had dropped the ball on a few important items. We could not have been happier. She was beyond professional, diligent and detailed every step of the way. We have referred all of our friends to her.
Rocco Benkoski
Great communication, very professional.
Jim Crane
I had the good fortune of being contacted by Jill Patel after I made my on line inquiry to Rocket Mortgage. She made the whole process easy to understand and she was extremely professional and so nice through the entire process. The re-finance took just a few weeks from start to finish and Jill was t here to answer any and all questions. She is outstanding! Thank you Jill!
Lynn Nebeker
Jill was very easy to work with--very polite and knowledgeable. She made the experience with refinancing our home loan much more pleasurable. Thank you Jill!
Todd Quest
Jill has done a great job helping facilitate the whole process. I'd recommend her to anyone.
Linda Stroh
Jill, was just great to work with. She answered all our questions and guided us through to our goal to refinance. Thank you, Jill
Nelum Gunaratne
I have to give her 5 stars because she is the best. She always got back to me on time, whatever she said was true. She is an amazing person, very friendly, smart and down to earth. I will absolutely recommend her to my friends and family. Rocket Mortgage should keep her for good. Thanks Jill for all your help!! I wish you best of luck!
Malcolm White
A GREAT ASSET TO YOUR COMPANY ... IF I COULD RECCOMEND HER FOR AN AWARD SHE DESERVES ONE... FOR GOING THE EXTRA MILE...