Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Becky Lee
Max is the best Home Loan Expert I've ever worked with! He was very knowledgeable & professional, while also being personable. He was wonderful about explaining all the options, and working with our schedule as we were out of town (and out of cell service) for a few days during the process. He always kept us up to date every step of the way.
Carlos Palafox
Thank you, John you help me a lot in this new Lone, We need more people like you thanks you again.
Robert Valerio
Chris was great. He help me to get a loan that helped me with my credit. He help through the whole process of the loan. Great person to deal with.
Carlos Palafox
Bilingual, very helpful, Respectful, and patient to clients.
Peter Lynett
Gordon was personable, knowledgeable and responsive, providing a pleasurable experience with Rocket Mortgage.
Vicki Graham
Maryana had answers to all my questions, helped me when I didn’t know how to do something. I felt like she was a friend!
Scott Lautigar
Ryan was the most respectful, courteous and professional person I have ever dealt with in buying or refinancing a house. He gets back with you on any email you send him or calls you back if he misses your call. He went over and beyond the call of duty for me. He definitely deserved this rating!!!
喜助 浦原
I was very frustrated and ready to cut ties with the Rocket due to my initial experience. I had decided to move on.

I'm glad I didn't. Jackson reached out and was able to completely change my experience. He is very professional and yet personable at the same time. He has a deep level of experience.

He listened to and addressed every concern I had a long the way. No fluff, just straight answers and ...I was very frustrated and ready to cut ties with the Rocket due to my initial experience. I had decided to move on.

I'm glad I didn't. Jackson reached out and was able to completely change my experience. He is very professional and yet personable at the same time. He has a deep level of experience.

He listened to and addressed every concern I had a long the way. No fluff, just straight answers and results. No talking over me or giving the impression he was trying to just get through it.

You'll be lucky to get the chance to work with him.Read MoreRead Less
Lisa Smitherman
Maryana it was great from my first meeting with her until the end, she was very thorough. She follows through, and she was able to answer all of my questions even through my frustration with the process. She is completely professional.
Reginald miller
Mrs. Nikki was a great help from start to finish. Made the process with less stress in a most positive way. You all got a keeper indeed. And most of all . She is definitely dedicated to our job, customer service, and time. Would definitely recommend Mrs. Nikki, and the Rocket Mortgage Family