Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Gene Harrison
Leena is a very professional and well trained Rocket employee.. She was on top of the complete process.. Guided me thru the complete app process w patients and reliability!! I already have recommended several people to contact her .. I just am not comfortable w/given out their personal info!! However, by word-of-mouth… I will recommend Rocket mortgage and Leena..
Nicholas Miceli
Mr. Beydoun was knowledgeable, polite, and professional throughout the entire process. He demonstrated how refinancing would save me a substantial amount of interest on my mortgage. I recommend both him and Rocket Mortgage without any reservations. I have told others of my excellent experience.
Analisa CCJ
Dana was very flexible with our schedule which was helpful when we both have rotating/irregular work hours! She was very helpful, answered all of our questions, and was just generally pleasant to work with!
Veronica Gaynor
This was a great experience working with Desean. He was patient, caring and very knowledgeable. He always had my back no matter what the situation was and I thank God it was him. I could call him for anything and would always call back and talk me through it. I don’t think it would have been possible to refinance without Desean being there. He is without a doubt the best thing since sliced bread😊
Andrew Wolfort
James takes the time to listen, explain and research best options. True pro!
Samantha Muniz
A True Guardian Angel: My Experience with Sean Park at Rocket Mortgage

Words cannot express the gratitude I feel for Sean Park. He has been a literal guardian angel for me and my family during one of the most challenging times in our lives. Imagine trying to buy a home for you and your children while navigating the pain of a divorce and losing almost everything. I had no idea where to even begin. I...A True Guardian Angel: My Experience with Sean Park at Rocket Mortgage

Words cannot express the gratitude I feel for Sean Park. He has been a literal guardian angel for me and my family during one of the most challenging times in our lives. Imagine trying to buy a home for you and your children while navigating the pain of a divorce and losing almost everything. I had no idea where to even begin. I called several mortgage companies, but when I reached out to Rocket Mortgage on a late evening, Sean answered. From the moment he picked up the phone, he reassured me and said, "We can work on this now."

At that moment, I was overwhelmed with uncertainty. It was late, and I thought, “Are you sure?” Without hesitation, Sean began explaining the entire process, on a night when I had lost all hope. I had only 90 days to secure a home, a place my children and I could call our own—especially with the possibility of losing it in the divorce battle.

Sean did more than just professionally guide me through the mortgage process. He became a true support system. He went above and beyond his responsibilities to ensure my needs were met. On days when I could hardly think straight, bogged down by legal paperwork and personal stress, Sean would work tirelessly, crunching numbers and providing resources to help me navigate the financial aspects I hadn’t even considered. He never made me feel like a burden, despite my constant questions and concerns.

Sean was more than just a mortgage specialist—he was a constant source of positivity and hope. He would find creative solutions in ways I had never seen before. He genuinely cares about his clients and takes their well-being to heart. It’s rare to find someone who treats their job with the level of commitment and care that Sean does.

Thanks to Sean’s relentless support and dedication, I was able to secure a home for my children and me. He deserves more than just a bonus or a raise—he deserves recognition for being the incredible person he is. Rocket Mortgage is incredibly lucky to have him. We need more people like Sean Park in this world, who truly go above and beyond to make a difference in others’ lives.

God bless you, Sean, and your family. Thank you for everything you did for me and my children.

Sincerely,
Samantha M.Read MoreRead Less
Myung
Greta was amazing. Both courteous and efficient. She helped me find the best rate available, worked around my schedule, explained any unfamiliar terms and told me what and when to expect. Truly a pleasure. Thanks
Brande Kloster
Ronnie made my loan process easy, detailed, quick and painless. He took the time to walk me through each step of the process. This allowed me to ensure the correct documents were provided to ensure a smooth process. If anyone ever asks me for a load/mortgage option, I would recommend Rocket Mortgage and Ronnie is THE BEST to work with. Thank you again.
Katrin Avanessian
Anthony was FANTASTIC! Throughout the entire process he was very professional, friendly, knowledgable, had a great attitude, very appreciative for our business, and he was always available via phone call or text to answer any questions we had. He had our best intention and kept in mind what our goal was that we were trying to accomplish. I highly recommend working with Anthony for any loan needs, ...Anthony was FANTASTIC! Throughout the entire process he was very professional, friendly, knowledgable, had a great attitude, very appreciative for our business, and he was always available via phone call or text to answer any questions we had. He had our best intention and kept in mind what our goal was that we were trying to accomplish. I highly recommend working with Anthony for any loan needs, he made the process very smooth and easy. He was a pleasure to work with.Read MoreRead Less
Sally Haadsma
Jacob was kind and patient as I discussed my concerns and helped guide me well throughout the process.