Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

J&M Laster
Matt was EXTREMELY professional, respectful and more than informative with this whole process. He made it so easy and was very informative and helpful with every step of the process. I would challenge Matt’s knowledge with the most seasoned of veterans in his field. Quick response with every question during the process. Highly recommend!!
Tod Nguyen
Easy to work with and got thing done quickly.
Bob Brennecke
Mike was perfectly efficient during the entire process online. Did a great job quickly and correct the first time.
Elisabeth Banks
I cannot say enough about Corey. He was quick, respectful of our situation, listened, communicated extensively for every situation and took us to a quick closing. There is no one else I will use in the future. He has earned my respect and all of mine and my family’s business for the future.
Mike Sadrianna
When I called with what I thought was important questions, he didn't have time for me. Add me call a number that put me on hold while listening to grunge music
Danny Jajo
Reply from Danny Jajo:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to help each and every client. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to help each and every client. At Rocket Mortgage, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the future.Read MoreRead Less

Stephen Witter
Mariana was our main contact with Rocket Mortgage. She was friendly, easy to understand, well organized and very professional. She made the process run smoothly from first contact through closing.
Cliff Pugh
From my first call requesting information to the closing of my loan with Rocket, Willian's customer service and professionalism was excellent! The entire Rocket and Amrock team provided quick, competent, and courteous service. Willian gave sound and accurate advice. He took as much time as needed for me to feel comfortable with this decison. I wish he could give a course to all who deal with ...From my first call requesting information to the closing of my loan with Rocket, Willian's customer service and professionalism was excellent! The entire Rocket and Amrock team provided quick, competent, and courteous service. Willian gave sound and accurate advice. He took as much time as needed for me to feel comfortable with this decison. I wish he could give a course to all who deal with customers. This transaction was the quickest and least stressful than I have ever had. Thank you Willian!Read MoreRead Less
Ellen Frost
Wow! Jalen made my refy with Rocket so easy. He was very quick to respond and immediately researched answers to the questions I had if he didn’t already know the answer. He’s extremely professional, yet friendly and made me feel like he truly had an interest in making my experience with Rocket the best in the industry. And it was!
David Meyer
Mike Ewolski and all of Rocket Mortgage's Team were just outstanding! SO Responsive, i never waited long for an answer to any of my questions! Thank You, this re-finance has put everything in order for me.
Robert Uldrich
The most helpful and patient person is a great description of Kate. She does what she says. She followed up with me and we got a shorter term on my loan. Kate is helping Rocket be the best.