Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Zahra was outstanding to speak with. She was not only exceptionally pleasant but she showed true concern about my particular needs. She gave me the information I needed in a clear, concise manner. I look forward to speaking with her in the future.
Leanda McCooey
Gary was very quick to get pur loan processed. He was was to talk to and answered our questions in a timely manner.
Carolyn Ramos
Andrew was so helpful, I can’t thank him enough for all he did for me. He was easy to talk too, so friendly and very knowledgeable. He answered all my questions with quick response. He’s great!!
cindy moore
our refinance was quick and easy, all done by computer, I could not be more satisfied with working with Nick on this transaction. Thank you for your hard work.
Ilene
James embodies everything you could want in a partner. His responsiveness, expertise, and streamlined approach made the entire process remarkably quick and effortless. For a while now, I’ve been impressed by Rocket’s loan options, but James elevates the entire experience to new heights.
Denise Ruiz
Diana, was so very helpful. She was quick to respond to any of my questions. She made this process very easy for us. She is so knowledgeable at what she does and truly cares about her clients. I will definitely refer her to my friends and family.
Colby Schaar
To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares.

Forest ...To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares.

Forest explained that this was a much better option than the HELOC I was about to waste my time and apply for at a credit union. He went on to hold my hand the whole way so that I didn’t feel scared or stupid, two things that financial companies love making you feel. Forest will get you where you need to be.

Thank you for making this a quick and painless process. Thank you for allowing me and my wife to experience the financial freedom we needed to move forward. Thank you Forest.Read MoreRead Less
Mike Peng
Sanjeev navigates me get through the maze of procedure and documents with easy and professionalism . His knowledge about the product is amazing . He understands my situation and advised an optimal solution . He is very responsive and highly professional . He explained various options in a clear and understandable way . He puts my interest first .
shawn longmore
An unbelievably smooth process! Nathan was thorough and answered all our questions quickly throughout the process. I would highly recommend him and Rocket Mortgage if you're needing a home loan or home equity loan.
KELLIE BOWLING REALTOR
Screwed our income up in the beginning and once it was discovered, we never heard from her again. We were punted to another representative at Rocket from that point on. The entire experience was one flub after another. Had it not been for my constant request for updates...we would still never have closed this loan. 10/10 DO NOT RECOMMEND ANY SERVICES FROM ROCKET MORTGAGE.
Julia Geesey
Reply from Julia Geesey:

Dear Kellie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Kellie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less