Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

JT Osborne
Did an outstanding from day one till closing. She listened to our goals and plan and directed us towards the right loan for us. Friendly and personable. Made the entire process very easy.
Glenda Leber
Keegan was very professional and very easy to work with. We closed on our home equity loan with very little paperwork and it was in acvery timely matter.
Kera Peace
Eric was a real pleasure to work with. He was always available to answer questions, or guide us through different situations. He even answered a text on Memorial Day. I thought he would get back to me the next day, but he took time out of his holiday to answer me. He was very professional and kind as this was my first time handling this process as my husband used to do this. I was sometimes ...Eric was a real pleasure to work with. He was always available to answer questions, or guide us through different situations. He even answered a text on Memorial Day. I thought he would get back to me the next day, but he took time out of his holiday to answer me. He was very professional and kind as this was my first time handling this process as my husband used to do this. I was sometimes overwhelmed and he always took the time to assist me without judgment, steering me in the right direction. I would recommend him anytime.Read MoreRead Less
Heath Jones
Chase was outstanding to work with. I had so many questions and Chase was patient, professional, and thorough in providing me the answers I needed. He kept me well informed throughout the process and was diligent in following up to make sure I was comfortable in every step of the process. I highly recommend him without reservation!
Imma Maginary
10 ⭐️’s…. I was in the middle of a refinance when I called Mike. It took about 2 minutes to feel that I was in the right place. Normally I would take a day or two to think through a decision, but Mike left no stone unturned turned and I immediately started the Rocket Mortgage process and canceled my refi.
Process was smooth and seamless, no stress was kept in the loop at all times. Even ...10 ⭐️’s…. I was in the middle of a refinance when I called Mike. It took about 2 minutes to feel that I was in the right place. Normally I would take a day or two to think through a decision, but Mike left no stone unturned turned and I immediately started the Rocket Mortgage process and canceled my refi.
Process was smooth and seamless, no stress was kept in the loop at all times. Even interacting with others on his team was a pleasure, yes pleasure. No nonsense, always on point, professional , courteous and very friendly. Rocket Mortgage was every thing my current mortgage company wasn’t.
HIGHLY RECOMMEND! Great Experience!Read MoreRead Less
Roberta Bell
Paige was wonderful Shannon unfortunately your title department could use some advice in following thru in a timely manner. She doesn’t stay on top of things and lets things ride until you call her several times
Carmon Rust
Geoff was a pleasure to work with, very knowledgeable, helpful and understanding. Made the whole process quick and easy. Highly recommend for all your mortgage needs. I will not hesitate to call upon him again, if ever we are in need!!!!!!
Tracey Adkins
Patrick is awesome! He made this process as easy as possible. Top notch service and was very very helpful.
Jermaine Miller
Josh was very helpful & any questions or issues I had he took care of in a very timely matter.
Nicolle Bryant
Kyle was very professional, knowledgeable and responsive throughout the entire process. I would absolutely recommend him without hesitation. He provided excellent service.