Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Tyrone Mcpherson
It was a pleasure to work with Jenna. Her Customer Service skills are exceptional. She was very helpful and knowledgeable. The entire process moved swiftly with no issues. I appreciate her service and assistance.
Jeff Gorman
Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called me back, before I had the chance to reinitiate with him, when we could proceed with the refi.

I have passed along our experience working with Matthew and haved recommended several of our friends to ...Matthew understands Customer Service! I really enjoyed working with and speaking to Matthew. Because our previous loan was FHA, we had to wait and addtional 2.5 months to refinance. Matthew called me back, before I had the chance to reinitiate with him, when we could proceed with the refi.

I have passed along our experience working with Matthew and haved recommended several of our friends to contact him, when they're ready to refi or purchase. GREAT JOB MATTHEW!!!Read MoreRead Less
Jennifer Harmon
Matt was phenomenal to work with. He kept us informed every step of the way. He always was there to answer our questions. I would recommend working with Matt to anyone looking for a smooth, seem less refinance.
Gary Konigsmark
Rod was very responsive, and very helpful a very pleasant experience.
William Berg
It was so smooth working with Julia and the entire Rocket team. They make you feel like you are working with family! Thanks so much!
Barry Brink
Nick was very helpful and patient with me . He helped me get the best deal possible . Thanks Nick for every thing .
Mark Moser
James was extremely beneficial to our experience with Rocket. He is knowledgeable, honest, a great comminicator. We closed about a month ago and we had a question and James was still answering emails.. Great expreience!
Danielle DiBacco
Darr was super kind, down-to-earth, and explained everything so well. Always replied right back when I had a question.
Non-judgmental with my situation. The process was easy, and I would highly recommend working with Rocket and Darr. Absolutely a pleasant experience.
Walter Arenas
Ed was very helpful and professional he was on top of all the steps that were needed for our loan.
Ken Cole
Sarah was exceptional to work with. She solved all the problems we challenged her to answer. She helped us create the perfect loan for our situation. You can count on her to do her best for you.