Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Jason Blake
Jacob was an outstanding loan officer and made our experience truly exceptional. From our first interaction, he was prompt, transparent, and remarkably dependable, ensuring everything went smoothly. Jacob consistently went the extra mile to make us feel valued and supported, treating us like family throughout the process. His commitment and expertise were evident, and we truly felt that he ...Jacob was an outstanding loan officer and made our experience truly exceptional. From our first interaction, he was prompt, transparent, and remarkably dependable, ensuring everything went smoothly. Jacob consistently went the extra mile to make us feel valued and supported, treating us like family throughout the process. His commitment and expertise were evident, and we truly felt that he prioritized our needs. I can’t recommend Jacob highly enough to all my family and friends for their mortgage needs. He has a unique talent for positioning his clients for success, just as he did for us. Thank you, Jacob, for all your hard work and dedication!Read MoreRead Less
Shakobi Kilgore
Adam was amazing and helpful and prompt. However, this process took longer than ever and when I would call Adam, he was always willing to find out and tell me that he didn't understand why it was taking so long and that it shouldn't be as all my paperwork was there and how sorry he was. So, Adman is a super star but not the underwriter.
Glenn Owens
She was very helpful,stayed in contact with us and answered all our questions in a timely fashion. Would work with her anytime.
Allie Barber
Tiffany was so great to work with and very personable. Would highly recommend working with her. She made it stress free and did her best to get the process moving quickly.
Melvin Lee
Tiffany was Awesome the refinance went with no issues and fast and easy.
She was so personal!❤️🤗👍
Sarah Landry
Andrew was very knowledgeable and listened to my questions and concerns. He made the entire process very easy.
Kay Grochowaski
Adam Racene gets a A++ for his professionalism, communication skills, ability to listen to the client and carry thru with requests. I am very happy and appreciative of his abilities and knowledge. Give that man a raise .
Ava Thomas
Grateful for the opportunity to share my thoughts about Ms. White, I will do my best. I would like to commend Ms. White for being patient, available, supportive, informative. She was my advocate and advisor during this time of my "financial colonoscopy". She was my cheerleader and often, my motivator. She is professional, yet approachable, and she tried to assist me creatively in trying to prove...Grateful for the opportunity to share my thoughts about Ms. White, I will do my best. I would like to commend Ms. White for being patient, available, supportive, informative. She was my advocate and advisor during this time of my "financial colonoscopy". She was my cheerleader and often, my motivator. She is professional, yet approachable, and she tried to assist me creatively in trying to prove I existed at my current address. She became the 'face' of Rocket Mortgage for me. Please retain her!Read MoreRead Less
Pat Schooley
An absolute breeze with Kathleen! She was very knowledgeable and caring! I would recommend her to anyone!!!!
Katherine Wilson
Hector was knowledgeable, friendly, and courteous, throughout the entire process. I really appreciate all of his assistance.