Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

James Carr
Very professional, very helpful. Made process easy.
bryangreeley
James was so patient and helpful and went above and beyond when things didnt go exactly right for us. He found us a plan that worked and made it simple. Highly recommend James!!
Sue Az
Shame was so thorough, very knowledgeable and professional. A pleasure to talk too. He did a great job and stayed in contact which I like. Job well done. Thank you.
Sharon Hunt
Michael was great! Answered all our questions in a timely manner. He even uploaded our paperwork because we didn't know how. Told him to call us in 2 years because our daughter will be ready to buy a house by then.
Stephanie Baldwin
Very supportive and helpful. Thank you, Mahdi, for your assistance.
Mona Chopra
Jon was extremely professional, humble and insightful. He went into great length in explaining all options and benefits along with it. His demeanor was wanting to help, and the greatest skill was able to listen, comprehend the needs and then advise. Thank you! we need more customer service experience like this around the world.
Linda Fisher
Alex was definitely a pleasure to work with. He made sure I understood the whole process from the beginning, then kept in touch in case there were additional questions after different stages. He always made sure I knew how things were progressing. If extra info was needed, he explained why clearly. He was very helpful throughout!
Harvey Ott
I'm an 82 year old Golf Pro (Chris and I did talk golf as well as Home Loans!
He was patient - helpful - more than helpful - and I recommend him to many and all who need advice on home purchases - loans - even golf !
Harvey Ott, PGA (retired) . . .
Kendrick Fruits
Absolutely phenomenal to work with. Leah is patient, flexible and able to work with your specific needs, and is very good at explaining everything you may have questions on. Extremely helpful, thorough, friendly and we cannot recommend her enough!
David Eggart
Conner was great!! Very courteous, knowledgeable, and professional. Answered all of our questions, providing understandable and logical responses. He explained things very well. Conner was very patient and encouraged us to ask questions throughout the process. He was also available and continued to assist us even after “his part” was complete. Conner is the consummate professional and is ...Conner was great!! Very courteous, knowledgeable, and professional. Answered all of our questions, providing understandable and logical responses. He explained things very well. Conner was very patient and encouraged us to ask questions throughout the process. He was also available and continued to assist us even after “his part” was complete. Conner is the consummate professional and is definitely an asset to your company. He represents Rocket extremely well!Read MoreRead Less