Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Denise Ruiz
Diana, was so very helpful. She was quick to respond to any of my questions. She made this process very easy for us. She is so knowledgeable at what she does and truly cares about her clients. I will definitely refer her to my friends and family.
Colby Schaar
To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares.

Forest ...To those in need of debt consolidations, and I mean large ones, get in contact with Forest immediately. This man took me and my wife’s accumulated mistakes over the last decade and a half and put them in one big home equity loan that is manageable at a low monthly payment so we can attack it on months that don’t have a lot of outgoing, or reserve on months that are financial nightmares.

Forest explained that this was a much better option than the HELOC I was about to waste my time and apply for at a credit union. He went on to hold my hand the whole way so that I didn’t feel scared or stupid, two things that financial companies love making you feel. Forest will get you where you need to be.

Thank you for making this a quick and painless process. Thank you for allowing me and my wife to experience the financial freedom we needed to move forward. Thank you Forest.Read MoreRead Less
Mike Peng
Sanjeev navigates me get through the maze of procedure and documents with easy and professionalism . His knowledge about the product is amazing . He understands my situation and advised an optimal solution . He is very responsive and highly professional . He explained various options in a clear and understandable way . He puts my interest first .
shawn longmore
An unbelievably smooth process! Nathan was thorough and answered all our questions quickly throughout the process. I would highly recommend him and Rocket Mortgage if you're needing a home loan or home equity loan.
KELLIE BOWLING REALTOR
Screwed our income up in the beginning and once it was discovered, we never heard from her again. We were punted to another representative at Rocket from that point on. The entire experience was one flub after another. Had it not been for my constant request for updates...we would still never have closed this loan. 10/10 DO NOT RECOMMEND ANY SERVICES FROM ROCKET MORTGAGE.
Julia Geesey
Reply from Julia Geesey:

Dear Kellie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for ...Dear Kellie,

Thank you for your review. As a Licensed Expert it is my priority to meet your loan goals. I strive to help my clients achieve financial stability by providing the best offer I can. I wanted to sincerely apologize if there was an opportunity where I could have approached this situation better, or if there was a misunderstanding. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity to re-earn your trust.Read MoreRead Less

Deborah O'Shield
Moe is very hard working. He makes me feel at ease while working for a better opportunity hot me. He is always pleasant. Never to busy to help me.
j
mike was outstanding! very responsive and helpful! had no issues at all with the whole process
Sherry Fox
Mike was wonderful. He was always there to answer any of my questions. I would have no problem sending someone to him for their Mortgage needs.
Shaakira Nadiyah
Here’s a polished version of your review that you can post online:

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I recently closed a home refinance loan with Rocket Mortgage, and I couldn’t be more pleased with the experience. Kim Williams, my loan officer, was absolutely outstanding. The entire process was smooth, personal, and efficient from start to finish. Kim was always available to answer any questions I had, and she took the time to ...Here’s a polished version of your review that you can post online:

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I recently closed a home refinance loan with Rocket Mortgage, and I couldn’t be more pleased with the experience. Kim Williams, my loan officer, was absolutely outstanding. The entire process was smooth, personal, and efficient from start to finish. Kim was always available to answer any questions I had, and she took the time to truly understand my individual situation. I felt genuinely valued, heard, and cared for throughout the process. Her professionalism and dedication made all the difference. I’m incredibly grateful to Kim and the Rocket Mortgage team for making this such a positive and stress-free experience. Highly recommend!Read MoreRead Less
Joanne Stewart
Easy, quickest loan processing I have every experienced. Brent was very responsive and answered all my questions and concerns. I would recommend him over and over again.