Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

BUSTER STRICKLAND
Ember was fantastic and a true professional, who not only knows the business very well, but is also very thorough in explaining each step of the process. This is my third time using Rocket Mortgage, and Ember definitely outshined and performed better than her coworkers.
Maurie Lippincott
I would have done 4.5 stars if it were allowed because Jeff was very knowledgeable and professional. He guided me through the process and found the best option for my situation. I wouldn't have a problem recommending Jeff or Rocket to a friend.
Daniel Schroeder
Cass was great, he cares about his job which a lot of people do not these days. Contacted me on weekends, did everything he could to make it happen. Great guy, highly recommend. You’re lucky to have an employee like him
Kristen Ghergurovich
Sarah was great, very helpful and always got back to me very quickly. the loan was processed quickly and I got my money sooner than I thought I would
Debbie Pirrami
Excellent customer service. James made the process go seamless and easy.
d_doll697
Nolan was fantastic. He was very helpful and knowledgeable. We discussed what our needs were and he was able to put our package together. He walked us right through the whole process!
Charles Tuskan
Jennifer did an excellent job in identifying the optimal solution for us. She was a great communicator, very thorough, along with exhibiting patience while moving everything forward. We very much appreciated working with her!
Elizabeth Guerrero
Raúl y su equipo hicieron un excelente trabajo, me dieron toda la información necesaria para que todo el proceso fuera rápido y sencillo, buscando lo mejor para mi situación. Aprecio demasiado que tengan personas atentas y siempre fácil de contactar, en mi idioma y con la experiencia e información para resolver cualquier duda… solo puedo decir… MIL GRACIAS!!!
Katy Hurliman
Ethan has made the refinance process so easy and smooth, I honestly couldn't have asked for a better person to help us with this. All of our experiences with other lenders have been horrendous, Ethan has gone out of his way to ease my anxiety & help this process go as smoothly as possible. We aren't done yet, but we're almost there!!! Ethan is the best!!
Ken Pratt
Working with Mike was wonderful. Very knowledgeable and helpful. He was quick to respond to our questions. The process was explained well but seemed to be lengthy for borrowing such a fairly small amount of the value of our home. Thank you.