Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Erin Moss
Ben’s hand holding thru this process was appreciated and welcomed. His knowledge and ability to address barriers was amazing. He is certainly an example of the great work of Rocket Mortgage!!
Candi Conklin
Erin provided great customer service throughout the entire process. She responded immediately to any questions or concerns. She has an awesome personality that makes you feel like you matter. Her level of expertise is great. If there was anything I didn't understand she would explain it to me so I understood it clearly. I will highly recommend Rocket Mortgage to my family and friends with Erin ...Erin provided great customer service throughout the entire process. She responded immediately to any questions or concerns. She has an awesome personality that makes you feel like you matter. Her level of expertise is great. If there was anything I didn't understand she would explain it to me so I understood it clearly. I will highly recommend Rocket Mortgage to my family and friends with Erin definitely as the contact person. Thank you Erin for such great customer service!Read MoreRead Less
Jettyne Beniquez
Adam was so wonderful in helping us. He know how to talk to people and make you feel great and help us with the loan.
Billy Dale
Working with Lisa James was a very pleasant experience. She made sure that I was kept informed. I would recommend Lisa James to anyone looking to refinance.
peyton is with your mom
I don't often to reviews for service but Hass deserves a shout out!! He was professional, always available and wonderful to work with. Answered every question I had until the completion of my loan. Even when my loan was worth the closing team and Hass's part was done he still took the time to answer my questions and if he didn't have an immediate answer he got me the answer swiftly and ...I don't often to reviews for service but Hass deserves a shout out!! He was professional, always available and wonderful to work with. Answered every question I had until the completion of my loan. Even when my loan was worth the closing team and Hass's part was done he still took the time to answer my questions and if he didn't have an immediate answer he got me the answer swiftly and efficiently. He has himself a customer for life and I would recommend him to anyone looking to buy a house or refinance. He is amazing.Read MoreRead Less
Alysha Hogsett
Briana was kind, understanding and patient. She was quick to respond and made sure I understood everything. If I didn’t, she took the time to walk me through it.
Janice Pissott
Working with Austin and Rocket Mortgage was an absolute pleasure they made getting my home equity loan quick easy and understandable. I highly recommend them for any of your home loan needs.
Jason Halphen
Very pleased with Scott's thoroughness and was so easy to work with. I would recommend anyone to work with Scott.
Carolyn Lyles
My overall experience with Dustin was good. There were a few hurdles I was not expecting and the process went longer, however, Dustin was available to assist and get me to the closing table.
Christopher Carrington
Nancy was incredibly helpful!