Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Kathy Thornburg
Marc did a great job explaining how a little creativity and re-financing our home could pay off all our revolving debt. Very knowledgeable and patient. A great process beginning to end.
Jennifer Coker
Mahdi was responsive and helpful during the process.
Tarotgal
Excellent personality! He's with you every step of the way. He doesn't sugar-coat even when the news is less than wonderful. I trust him.
Kelly BossBabe
Matt was very professional, thorough in his explanation of my options, and responsive. Highly recommend!
David Barth
He was awesome best experience we have ever had with a Mortgage Company. Rocket and Trevan are the best. I will tell everybody I know about my great experience!
David Dudas
Blake made it happen under a condensed timeline and was available at hours most lenders would not be… exceptional!
Sally Anderson
My experience with Rocket Mortgage was for the most part very good. Brian Hejka was informative and patient as he gave clear answers to all my questions and returned my emails immediately so I had instant return on my fears and confusions. So five gold stars to him!
I only had one major problem. That is the manner in which the Pay Offs were handled.
The Pay Offs based their figures on numbers that ...My experience with Rocket Mortgage was for the most part very good. Brian Hejka was informative and patient as he gave clear answers to all my questions and returned my emails immediately so I had instant return on my fears and confusions. So five gold stars to him!
I only had one major problem. That is the manner in which the Pay Offs were handled.
The Pay Offs based their figures on numbers that were out of date for anyone such as myself who strictly pays their last statement balance every month. Consequently, all the Rocket Mortgage numbers were wrong. Thus, after sending off the checks, my finances are a muddle as I wait for refunds from everyone that add up to a considerable number. Plus, there is considerable complexity in getting some of the refunds I am owed.
The smooth running of my experience with getting my home equity loan was great until this last experience that has ended in a financial headache that my 82 year old self has found upsetting.
Sally AndersonRead MoreRead Less
Jasmine Ake
Terry was very easy to work with and the process so smooth and understandable! Couldn’t have asked for a better person.
James Ryan
Greta helped guide us through this process and was great and made it easy for us.
James Frye
Max was great to work with,everything went very smooth and closed in a reasonable time