Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Helen Ragoo
Ed was extremely knowledgeable and answered all of my questions. He was patient and very kind. He made me feel very comfortable speaking to him. If I didn’t understand something, he took the time to explain the process. Thank you so much Ed.
Art LaGrange
Gina was extremly helpful and responsive to multiple questions. Very plesant to speak with and very helpfulm so much so that I reached out to her after our closing to thank her for everything she did.
William Smith
Emily was absolutely awesome throughout the refinancing process. Very caring, diligent, and honored her word. Even on her vacation she made sure that we were well taken care of.
Lewis Fender
Excellent to work with. Knowledgeable and responsive.
Michael Barnes
Marc did a wonderful job working with us and made everything very easy to accomplish. I honestly wasn't quite sure up front if we were going to be able to make it work but Marc managed to find a way and now it's our job to work the rest of it out from here.
Irene P
Darren was professional, respectful, and very knowledgeable about the HELOQ loan!
Janet Tomlin
Giovanna was wonderful to working with. She’s very knowledgeable and made the entire process simple and easy.
wendy74ride
Rod was super friendly and worked with us great. From beginning everything was clear and I was kept informed. He listened and wanted to understand our needs. Appreciate all his time!
Raymond Greenlee
Appreciate Natalie’s customer service care, expertise, and professionalism. More specifically her kindness, timeliness, and work ethic.
Darryl Mitchell
Whitney was great. She gave me candid feedback on my refinance situation and was easy to get in touch with throughout the process.