Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

MJ Financial Services
Sam was extremely professional to work with and helped me with refinancing our mortgage. He went above and beyond in helping me, is very knowledgeable, and responds quickly when leaving an email or message. I highly recommend working with Sam and hope to work with him in the future if the rates go down again! Thanks Sam!
kim gardner
Johnny was excellent and very helpful
Donald Stockwell
Tara was very knowledgeable. Walked us through the process answered questions when needed and always told us what to expected next as the process went forward.
geri collins
Mary was the absolute best. She was professional she communicated with us everyday assisted us in getting our documents uploaded accurately. She was caring and kind she follow-up on every process to make sure we were comfortable with it. She was extremely friendly and professional throughout our entire process

I have already referred 3 of my neighbors to Rocket based on my experience with Mary
Tom Moher
Responsive and efficient. Alec answered all our questions and kept the process moving to completion
Pan Pan
Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient about explaining questions. I even feel annoyed about myself not understanding what's going on, but he is still there explaining over and over again to make sure we understand where we spend my money....Highly recommend Justin!! He is so good that we even want to keep him ourselves (just kidding)! He helped us refinance and I bet he had done his best to find the best term for us. He is very patient about explaining questions. I even feel annoyed about myself not understanding what's going on, but he is still there explaining over and over again to make sure we understand where we spend my money. Every time he picks up the phone and I can feel the smile and energy through the phone. How amazing! We really appreciate Justin's professionals and patience and kindness. Please let him help you and you help him to build business. He deserves more!Read MoreRead Less
Eleanor Espinoza
Juan understood our need and was very polite and helpful in assisting us. He made everything run smoothly connecting us to those who needed to complete our loan. Thank you Juan for your hard work and knowledge. Much appreciated.
Steven Bowersox
I never worked with Jennifer directly but saw her signature on my Home Equity loan documents. What can I say? No muss, no fuss. Nice easy process..
Addie Begley
Stephen did an amazing job making the process quick and easy. He went over all of my options to make sure I was getting the best plan.
Mike Burke
Michelle’s knowledge and expertise made what could have been a stressful experience incredibly smooth and easy. She was always available to answer my questions, no matter how big or small, and she explained everything in a way that was clear and reassuring. Her attention to detail and commitment to getting me the best possible loan terms truly set her apart.

What impressed me the most was ...Michelle’s knowledge and expertise made what could have been a stressful experience incredibly smooth and easy. She was always available to answer my questions, no matter how big or small, and she explained everything in a way that was clear and reassuring. Her attention to detail and commitment to getting me the best possible loan terms truly set her apart.

What impressed me the most was Michelle’s dedication—she went above and beyond to ensure everything was handled efficiently and with my best interests in mind. Her friendly demeanor and positive attitude made working with her a pleasure, and I always felt like I was in the best hands.

If you’re looking for someone who genuinely cares about their clients and will work tirelessly to get you the best results, Michelle is the one you want on your team. Thank you, Michelle, for making this process so easy for me.Read MoreRead Less