Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Christopher Purdy
Tiffany is super enthisiastic and always willing to help at a moments notice, fast to respond to texted questions and even working weekends. An excellent help through the process!
Garrhett
Garrett was absolutely phenomenal throughout the entire mortgage process. From day one, he was responsive, knowledgeable, and incredibly patient — always taking the time to explain every step in a clear and reassuring way. He made what could have been a stressful experience feel smooth and manageable. Whether it was answering late-night questions or helping us understand our options, Garrett went ...Garrett was absolutely phenomenal throughout the entire mortgage process. From day one, he was responsive, knowledgeable, and incredibly patient — always taking the time to explain every step in a clear and reassuring way. He made what could have been a stressful experience feel smooth and manageable. Whether it was answering late-night questions or helping us understand our options, Garrett went above and beyond. I genuinely felt like he had our best interest in mind the entire time. If you’re looking for someone reliable, professional, and easy to work with, Garrett is your guy. Couldn’t recommend him more!Read MoreRead Less
Roger Hale
Aliyah was very professional, courteous and prompt in communicating with us through the loan process. We were able to close on our loan in 15 days.
Rita Green
Mario is very professional and keeps you apprised of all activity while the process is taking place. It was a pleasure working with him and his time of dedication he affords to his customers.
Braiten Townsend
I’ve been working with Kathy for over a year while waiting for the perfect refinance option. I’m extremely picky and wanted a loan that checked all the boxes—and throughout the entire process, Kathy never made me feel rushed or pressured. She’s been incredibly helpful, endlessly patient, and always available to answer questions. It’s been a privilege working with her, and I’m truly thankful for ...I’ve been working with Kathy for over a year while waiting for the perfect refinance option. I’m extremely picky and wanted a loan that checked all the boxes—and throughout the entire process, Kathy never made me feel rushed or pressured. She’s been incredibly helpful, endlessly patient, and always available to answer questions. It’s been a privilege working with her, and I’m truly thankful for her support. I recommend her to anyone I talk to!Read MoreRead Less
Pamela Bresett
Was very pleased with my interactions with Douglas. he was always friendly and professional from start to finish!!
Lori Williams
Nick was enormously helpful and professional. Highly recommend! We will work with him in the future if we need services.
Paula Schultz
I am totally impressed with Rocket Mortgage and most definitely Matt! He is like customer service should be - attentive to what YOU need and addresses the issues you have and works to find the best resolution. The world could use more people Matt!
Antonio Green
Darryl Brown is the definition of professionalism and expertise.
From start to finish, Darryl made the entire mortgage process smooth, stress-free, and easy to understand. He was always available to answer my questions, explained every step clearly, and made sure I felt confident throughout the journey. His knowledge, transparency, and communication were top-notch. If you're looking for someone you...Darryl Brown is the definition of professionalism and expertise.
From start to finish, Darryl made the entire mortgage process smooth, stress-free, and easy to understand. He was always available to answer my questions, explained every step clearly, and made sure I felt confident throughout the journey. His knowledge, transparency, and communication were top-notch. If you're looking for someone you can trust with one of the biggest financial decisions of your life, I highly recommend Darryl. He truly cares about his clients and goes the extra mile.Read MoreRead Less
Prafulla Bhad
Tracy has been professional, knowledgeable and helpful in understanding the process as well as able to inform risks a d next steps. If i have to take another loan I will approach Tracy again.