Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Randy Drake
Nick is very helpful, patient, and knowledgeable. He takes the time to make sure all your questions and concerns are answered, no matter how trivial they might seem. I highly recommend him.
Gary Parks
Zach did a great job getting me through the process. Always professional, courteous and listened to what I had to say. He always went beyond what you expect in this type of transaction. His guidance held me though what would normally be a complex process and made it seem a lot easier for the customer.

I want to say a special 'Thank You' to Zach.
Cliff Smith
Brian was very helpful and very confident. It was reassuring that he had very good knowledge.
Carl Patton
Sam answered our questions, reassured us through the process. Everything went very smoothly.
Vince Garcia
Jacob was extremely helpful and very down to earth. When I reached out to him about my refinancing situation, he listened carefully and quickly understood what I needed. His friendly manner made it easy to talk about my concerns. Jacob didn’t just give me quick answers; he took the time to explain everything in detail, which really helped me feel more comfortable with the decisions I needed to ...Jacob was extremely helpful and very down to earth. When I reached out to him about my refinancing situation, he listened carefully and quickly understood what I needed. His friendly manner made it easy to talk about my concerns. Jacob didn’t just give me quick answers; he took the time to explain everything in detail, which really helped me feel more comfortable with the decisions I needed to make. I appreciated his honesty and straightforward approach. Thanks to his guidance, I was able to find a great solution for my refinancing needs. I felt supported throughout the process, and I know I can rely on him again in the future. I will definitely be calling Jacob when I need assistance with any refinancing needs again. He made a complex situation feel simple and manageable.Read MoreRead Less
Justus Medley
Andrew is fantastic. He really clarified the process and was able to craft a solution that fit what I needed. Very competent professional.
Jane Miles
From the first contact until closing, Mr. Thomas VanLoon was very professional and helpful. He was also available to answer any questions. I would highly recommend!
c pollitt
Terry is helpful and friendly. Terry answered all our questions . I appreciate his patience.
Juan Class
From the beginning to the end everything went well..great job…made transaction very easy and fast.
Randy Sprow
From start to finish Hakeem kept me informed of my loan status and responded every time I had a question with actionable information.
We will gladly refer anyone needing a mortgage or home loan to him.