Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Brian Fair
Knowledge and insightful about the process.
Jimmie Holloway
The best experience ever. I’ll look to nick with all of my future business.
Mike Simpson
Lucas is very personable and helped us through every hurdle. I truly believe we wouldn’t have gotten our refinance done anywhere else this easy. Thanks for the great job Lucas!!!
Jacob Beckel
Darren was outstanding, very personable answered all our questions, helped us with the whole loan process and would recommend him to anyone.
Joe Thurston
Teesha had all the numbers figured out in my home refinancing process, very knowledgeable with what she does and very professional service it was a great honor to have her on my side during this process
Michael Rozendaal
Allen was incredibly responsive. The whole experience was easy and non-stressful. I would recommend him and Rocket Mortgage for future loans.
Comfort Heating and Air Conditioning, LLC
Wonderful process start to finish. Was great with questions and the information provided was great.
Leslie Ware
Soup to nuts, Victoria assured a seamless and pleasant process, which I have undergone multiple times in my home ownership journey. I appreciate her knowledge, straightforwardness, and patience. I definitely consider her a new partner in mortgage financing and will refer others any opportunity I get! Thank you again, Victoria. You’re the best!
D Ballard
Rocket Mortgage & Lorena Banci provide an awesome service for their customers. Itcwas a pleasure working with Lorens. My refinance was so easy & did I say quick...they are the quickest & best mortgage company
Nelson Arrieta Sr.
Well, we did have almos the same experience like somebody else here. First call Jon was great helping my wife and I with the requirements of the mortgage loan. But after that call he did not respond our calls not even the messages that we left him. Anyway, we completed the loan process with another loan banker without positive results. We hope that Jon understands us as well. Thanks
Jon Hernandez
Reply from Jon Hernandez:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less