Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Robert Drake
Great communication during the loan process, kept us up to date and let us know when we needed to take action to keep the whole process moving forward.
Amanda Van Der Heiden
Mitchell was on top of everything and helped me navigate a complicated refinancing. He was amazing to work with. I highly recommend him!
David Besley
John rescued me. I had spoken with or had contact with at least 12 other people trying to arrange my second mortgage on the house. I spent four hours talking with, being put on hold, cut off, shunted to someone else, before getting to John. He calmed me down and stayed with me through every step of the process until a successful conclusion. He was friendly, knowledgeable and very reassuring. thank...John rescued me. I had spoken with or had contact with at least 12 other people trying to arrange my second mortgage on the house. I spent four hours talking with, being put on hold, cut off, shunted to someone else, before getting to John. He calmed me down and stayed with me through every step of the process until a successful conclusion. He was friendly, knowledgeable and very reassuring. thank you John.Read MoreRead Less
Cindy E.
We loved working with Caleb as we refinanced our home! He is extremely knowledgeable, professional, and happy to help. Importantly, he is also very responsive, which we SO appreciate. We 100% recommend working with him on your home purchase or refinance.
Cheryl Atkins
Greta was very helpful any question we ask it was explained so we understood it. definitely patience with me when I had to scan over paperwork.
Josh Wiggs
100% professional and on top of it. Kept me informed from start to finish with the process. Highly recommended.
Janet Schulz VanDerlinden
I would highly recommend Darr. He is very informative and knowledgeable about his position.
Amy Lee
Allen was absolutely amazing, and there truly aren't enough stars. Any questions I had, he answered quickly and thoroughly. When I had requests from the underwriters that I didn't understand and caused me a bit of anxiety, Allen explained why they were asking and helped keep me moving through the process. Having him working through the loan process with me was so helpful. Would one hundred ...Allen was absolutely amazing, and there truly aren't enough stars. Any questions I had, he answered quickly and thoroughly. When I had requests from the underwriters that I didn't understand and caused me a bit of anxiety, Allen explained why they were asking and helped keep me moving through the process. Having him working through the loan process with me was so helpful. Would one hundred percent recommend Allen to anyone looking into getting a loan with Rocket.Read MoreRead Less
Lindydoo
I had an exceptional experience working with Jack from Rocket Mortgage. From the very beginning, Jack was knowledgeable, responsive, and incredibly patient. He took the time to answer all of my questions thoroughly and made what could have been a stressful process feel smooth and manageable.

Jack stayed in constant communication, ensured I understood every step of the mortgage process, and truly ...I had an exceptional experience working with Jack from Rocket Mortgage. From the very beginning, Jack was knowledgeable, responsive, and incredibly patient. He took the time to answer all of my questions thoroughly and made what could have been a stressful process feel smooth and manageable.

Jack stayed in constant communication, ensured I understood every step of the mortgage process, and truly advocated on my behalf to get the best possible terms. His professionalism and dedication were clear, and I genuinely felt like he had my best interest at heart.

If you’re looking for someone who is honest, detail-oriented, and committed to making the mortgage experience as seamless as possible, Jack is your guy. I can’t recommend him enough — thank you, Jack, for making this journey such a positive one!Read MoreRead Less
Brian Fair
Knowledge and insightful about the process.