Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Joe Thurston
Teesha had all the numbers figured out in my home refinancing process, very knowledgeable with what she does and very professional service it was a great honor to have her on my side during this process
Michael Rozendaal
Allen was incredibly responsive. The whole experience was easy and non-stressful. I would recommend him and Rocket Mortgage for future loans.
Comfort Heating and Air Conditioning, LLC
Wonderful process start to finish. Was great with questions and the information provided was great.
Leslie Ware
Soup to nuts, Victoria assured a seamless and pleasant process, which I have undergone multiple times in my home ownership journey. I appreciate her knowledge, straightforwardness, and patience. I definitely consider her a new partner in mortgage financing and will refer others any opportunity I get! Thank you again, Victoria. You’re the best!
D Ballard
Rocket Mortgage & Lorena Banci provide an awesome service for their customers. Itcwas a pleasure working with Lorens. My refinance was so easy & did I say quick...they are the quickest & best mortgage company
Nelson Arrieta Sr.
Well, we did have almos the same experience like somebody else here. First call Jon was great helping my wife and I with the requirements of the mortgage loan. But after that call he did not respond our calls not even the messages that we left him. Anyway, we completed the loan process with another loan banker without positive results. We hope that Jon understands us as well. Thanks
Jon Hernandez
Reply from Jon Hernandez:

I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to ...I wanted to take the time to respond to your review. I regret if there was any opportunity where I could have made myself more available for you. It is always my priority to respond to my clients in a timely manner. At Rocket, we take great pride in delivering high quality service, and I sincerely apologize if I fell short in any way. Please know I will be available if given the opportunity to work with you in the futureRead MoreRead Less

Ronald Reeder
Brandon did a fantastic job and we appreciate everythink he did for us
Den Zel
Carly was awesome! Very responsive and helpful throughout the process. I felt like my needs were always met! Thank you
Lindall Johnson
Shum and the whole rocket team were amazing. The whole process was really easy, and they even came to us for the final signing and closing. Highly recommend!!
Chelsea Schulz
I had a great experience working with Darr. He was highly informative, professional, patient and thorough throughout this process. I feel extremely confident after having worked with him. His professionalism is a strong asset to Rocket Mortgage and I will surely recommend his services to friends and family.