Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Benjamin Williams
I would like to take a moment to thank the Rocket Morgage team. For they did a splendid job. On the other note Heather Murphy knocked this out the park. From the first day down to the end. Mrs. Murphy displayed consistency, communication and patience. Mrs. Murphy was always available, had no issues getting in contact nor slow response. The first day I called in to talk with Heather, I actually ...I would like to take a moment to thank the Rocket Morgage team. For they did a splendid job. On the other note Heather Murphy knocked this out the park. From the first day down to the end. Mrs. Murphy displayed consistency, communication and patience. Mrs. Murphy was always available, had no issues getting in contact nor slow response. The first day I called in to talk with Heather, I actually spoke to one of her associates. He spoke highly of Heather and informed me that I was in good hands. Also that she was very proficient. I couldn't agree more with his statement. She is definitely an asset to the Rocket Morgage team. My Dad and I couldn't be more happier.Read MoreRead Less
Tracey Tatum
Christopher was great to work with. He always kept me informed of where we were at in the process.
Deborah Dean
I was recently faced with the need to get financing to replace my old HVAC system. And my go-to guy, my Desert Storm Veteran son was recently paralyzed by an unsuccessful spinal surgery. Im 75 and he’s still my rock. Not wanting to add to his stress though, I found a great helper in Geremy Labrador!! Geremy was my perfect connection to Rocket Mortgage and walked me through the whole process with ...I was recently faced with the need to get financing to replace my old HVAC system. And my go-to guy, my Desert Storm Veteran son was recently paralyzed by an unsuccessful spinal surgery. Im 75 and he’s still my rock. Not wanting to add to his stress though, I found a great helper in Geremy Labrador!! Geremy was my perfect connection to Rocket Mortgage and walked me through the whole process with professionalism, patience, and respect. He answered every question, kept the process in motion and made me feel like I was a priority. If you’re reading this and find yourself in need of a loan, not only would I gladly suggest Rocket, butI highly recommend that you work with Geremy. He will make your experience a pleasant one! ☝️Read MoreRead Less
CHARLEY BRIDGES
Great working with jack , very patient explained everything well.
CaFri
Lionel is what "customer service" is all about. His communication, attention to details, personal issues, knowledge, and professionalism, he was receptive to all. Congrats to Rocket Mortgage for employing quality representatives such as Lionel. We had a deadline issue that he satisfied. Highly recommend working with Lionel.
Elizabeth Ceniceros
Nick was attentive, quick to answer, and made sure I had all the information I needed. I appreciate how efficient and quick the process was and that there were no surprises.
Blake Moulton
Sammy was fast and direct, which was AWESOME. Above it all, his mariners fan roleplay really helped my mortgage experience. I was TRUTHFULLY convinced. Thank you Sammy! Go Mariners!
Saleem Haji
Amazing to work with, always receptive and answers all calls and questions. Will be using from now on.
Jose Rosa
Jesus is truly one of the kind and a valuable asset to the mortgage lending market. He went above and beyond to help us get our refinance in a timely manner. His expertise and careful executions throughout made the entire process easy and expedited. Besides a great sense of responsibilty and commitment to help a client, he is also friendly and sympathetic toward the client's needs. Thank you sir.
Sara Brewer
Sundos is absolutely wonderful! She is very attentive with her customers and makes the process easy. She calmed my nerves because I was really skeptical because the way the world has evolved and you can't trust anything nowadays. I felt like it could be a scam, but she has been with me every step of the way and she helped me make life changing decisions. Sundos is truly one of a kind. I ...Sundos is absolutely wonderful! She is very attentive with her customers and makes the process easy. She calmed my nerves because I was really skeptical because the way the world has evolved and you can't trust anything nowadays. I felt like it could be a scam, but she has been with me every step of the way and she helped me make life changing decisions. Sundos is truly one of a kind. I appreciate her honesty, humanity and professionalism. Sundos is the kind of person you want in the front. Thank you Sundos for all your help! I owe you!Read MoreRead Less