Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Bill Stangl
Greta was awesome! Very knowledgeable, patient and professional especially when handling my myriad of questions. Always polite and followed up in a timely manner. One of the best I have worked with.
Bill Stangl
Reuben Thompson
Justin was very knowledgeable and was able to answer my questions without hesitation. Additionally, he is a good salesman. I would recommend Justin to anyone needing a second mortgage or re-finance.
Julie Lindseth
I was a little nervous when I first contacted Rocket Mortgage for my home loan. Garrett was a Godsend. He calmed my nerves with his kindness, patience and respect. He made the process easy for me and was there every step of the way.I would certainly recommend Garrett and Rocket Mortgage to anyone!
REAL PEOPLE With Stephanie Allensworth
We love Rocket Mortgage and have been them for decades. Our recent HEL was closed by Jason and he made it easy and with no surprises. Thank you Jason!
Jessica Hannula
Too many things I was told was not correct. I was told my loan were closing in 7 to 10 days. It did not close till almost a month.
Erin Imsland
Reply from Erin Imsland:

Dear Jessica,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with ...Dear Jessica,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with our Client Relations Team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Jake Saltzman
Zach is a pleasure to work with, he's very knowledgeable and very transparent, made me feel comfortable through the whole process.
Rodney Dibble
Dan Orem was very helpful, knowledgeable, and professional. He walked us through different options to find the best fit for our needs and interests. We’re very happy we had the opportunity and pleasure to work with Dan.
Peggy Pierstorff Palmer
Dena was a pleasure to work with. She was very patient and walked me through the whole process. She is definitely an asset to the company!
Cliff Hopkins
Bill was very helpful, made the process easy, kept me informed along the way and when I wanted to adjust my cash out he was very willing to make it happen. I never felt any pressure to sign up. Thank you!
Skip Foreman
This was a long process. But Conor was patient and helpful throughout the entire time. He was helpful when l had trouble with the app uploading documents. And he explained my status and options when I thought we hit a road block. It was a totally fulfilling experience and I was more than satisfied with working with him.