Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Aileen Pellino
Albert was so nice to me, I felt like I was talking to a friend, yet he was professional and knows his business. He returned my calls right away and was so patient with me. Because of him, I would recommend Rocket to anyone looking for a mortgage or refi. And I never felt pressured to go with Rocket, verses another bank.
chloe pesco
Erin was amazing helping through the entire mortgage process with me. She was super informative and available to answer my many questions along the way. She’s a top notch professional! Thank you!!
Tammy Williams
Shelly was very welcoming, relatable and very professional. If you really want someone to be knowledgeable, dedicated towards ensuring the client is informed and is made to feel they have her undivided attention and you're her priority, Shelly is the person you want on the other end of your call. I'm sure all the staff is pleasant but our experience was only with Shelly and she was ...Shelly was very welcoming, relatable and very professional. If you really want someone to be knowledgeable, dedicated towards ensuring the client is informed and is made to feel they have her undivided attention and you're her priority, Shelly is the person you want on the other end of your call. I'm sure all the staff is pleasant but our experience was only with Shelly and she was remarkable! Thank you Rocket mortgage and Shelly for a job well done 👏Read MoreRead Less
Mary Coloney
This was my second loan with Bradley, and both times it was a great experience.
John Klimes
Did a great job with our loan. He needs to be given a raise.
Kathy Wright
Second time working with Jessica, she is very knowledgeable and communicative. I have had people ask about rocket and told them if ready I would be more than happy to give contact info on Jessica.
Jill Vicino
Ryan was extremely easy to work with. He was very helpful and responded to my questions throughout the process. Everything was very smooth and we were able to close on our loan quickly.
Beth Cooper-Mohan
Excellent customer service experience. Wonderful communication and keep us in the loop each step of the way.
Judy Klimes
My experience with Jon was professional, personable and always informative. I would recommend Rocket Mortgage just because of Jon and my experiences with him. Thank you Jon for making this an enjoyable and easy process.
Jeff Rudloff
Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, including how to deal with it and how to protect ourselves from possible repercussions. We were recommended to Rocket Mortgage by our personal financial advisor, and we have thanked him several times ...Dany was exceptional all the way through our process. He was responsive and helpful, even taking the time to answer a question about a possible scam call we received while our loan was in process, including how to deal with it and how to protect ourselves from possible repercussions. We were recommended to Rocket Mortgage by our personal financial advisor, and we have thanked him several times already for leading us to you, and by extension, to Dany. We will definitely save the referral info provided so we can send any friends his way who might need this kind of caring, professional service.Read MoreRead Less