Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mona
Thank you to Gladys Holz! Gladys made the process so smooth and helped and guided us through the steps for a successful closing. She went above and beyond for us! It was a pleasure doing business with an employee like Gladys Holz! We will recommend anyone to her that is looking to refi or cash out equity or any mortgage service! She is Professional and on top of it all and a pleasure to work ...Thank you to Gladys Holz! Gladys made the process so smooth and helped and guided us through the steps for a successful closing. She went above and beyond for us! It was a pleasure doing business with an employee like Gladys Holz! We will recommend anyone to her that is looking to refi or cash out equity or any mortgage service! She is Professional and on top of it all and a pleasure to work with!
Thank you,
Mona KooimanRead MoreRead Less
Ann Vitale
I am still amazed at how quickly Jenna made my second mortgage happen. She is extremely knowledgeable and has outstanding customer service skills. we ran into a bit of a snag with my credit She connected me with a colleague who worked with me to get my credit score to exactly what I needed for a better rate. I would give Jenna 10 stars if I could
Natalie Mikesell
Lucas was wonderful to work with. He was kind and understanding. He answered all my questions. Made the experience easy.
Jose Mojarro
Raul was incredibly talented, helpful and kind to help me and my family make the refinance process so much easier and smooth. A blessing to have had him take care of our case.

Jose Mojarro
Steve Johnson
He was great. He made what has somehow become a huge deal with 20 signatures and 100 plus pages of documents into a smooth process. He was knowledgeable and available always by phone. He made this about as easy as it can get today.
Joe Stone
Keven talked to me like we knew each other. Very down to earth. He was so very helpful in explaining how things happen. We've been in contact throughout the entire process. He's the best! Give this man a raise!!
Floyd Gray
In spite of a three hour time difference, Kyle was very responsive and helped me make a couple of changes in our refinance.
Teresa Renken
I was very impressed by AJ's customer service skills and his knowledge of the REFI process. I am not a very patient person sometimes and he assauged all of my concerns. He is a great asset to Rocket.
Cindy Johnson
We have had an excellent experience with Sean - again! We closed on our mortgage about a year ago. We are now doing some remodeling and worked with Sean again for the home equity line. Thrilled with both! Sean has been knowledgeable and very easy to communicate with on all things "mortgage" related.
Lee Dannay
Vernon is the best! From the moment we got on the phone, he was knowledgable, helpful, proactive and kind. He walked me through every step, made the process as simple and straightforward as could be, and answered every question with confidence, giving me confidence in my decision to go forward. Outstanding customer service and support. Thank you Vernon!