Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Theresa Kehagias
What a wonderful person to work with. Was able to get my refinance done in 13 days. Made my life so much easier. I will definitely keep in contact to see if he has any more brilliant ideas for me. I recommend Geoff very highly.
April Medina
Jason was attentive in moving our loan along through snags or questions. We appreciated his personable yet professional attitude of service.
Sharon S
LaJill is great to work with. She’s very knowledgeable. She stay with you until the end. I am very happy.
Marketta
Michael is amazing. Very thorough very communicative and he does whatever he can to help you get the loan you deserve.
riwjr
Thanks Desmond for pursuing through with me for the entire process. In particular, adjusting the closing amount to be included with the loan and finally getting the final amount to include the adjustment on our tax exemption with our state saving us several hundred dollars. Much appreciated!
Sue Coady
Albert was attentive when I expressed my wants/needs with my refi. I had very specific goals. The information he gave me allowed for a very swift decision on my part. His attentiveness even allowed for room to pay off a few cc and was only $75 under my goal. That is more than within any margin of error and I am ecstatic to move forward. Thank you Albert!
Trell Dodson
Roderick was very professional and polite from day one. Any questions I had he was right there to answer them. Great customer service!
Laurie Richardson
Our closing with Rocket was going well up until the day of closing. Since everything was being done remotely, we were not aware we both needed to be present for the notary portion. Made it more time consuming to figure it all out under pressure. After all the trouble, our paperwork was lost after we completed the first closing and had to reschedule again. It was a lot smoother the second time ...Our closing with Rocket was going well up until the day of closing. Since everything was being done remotely, we were not aware we both needed to be present for the notary portion. Made it more time consuming to figure it all out under pressure. After all the trouble, our paperwork was lost after we completed the first closing and had to reschedule again. It was a lot smoother the second time now that we knew what to expect. Overall, our loan officer Dan Griffin made sure we were informed of the process.Read MoreRead Less
Linda Titus Lee
Angela is the best. Patient, professional and very personable. She offer help at every step of the process. I would recommend Rocket because of her.
Tom Lehrer
From the initial phone call though Hakeem's list of responsibilities, all steps were handled efficiently, professionally and in a friendly manner. He got our loan process off to a great start.