Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Nicole Woods
We just completed a refinance on our home with Jerry Esquible and Rocket Mortgage. Our experience was exceptional. Jerry explained every step so well. He was always available when we had questions and could explain things so well. It was an absolute pleasure to work with him. Thank you Jerry!
Sue Corbin
Dan was so helpful and patient with me when I had questions and was confused. He sorted it all out and I appreciate him!
Alp
Jake has been kind, polite, and utmost professional throughout my application process. I look forward to opportunities to work with him in the future.
Dawn Tascott Gaskin
Very knowledgeable and helpful. Put me at ease and helped me understand what the process was in terms I could understand. Jason was a great loan expert, I feel that he is this kind with everyone.
Jose Andrade
⭐⭐⭐⭐⭐ Excellent Customer Service Experience!

I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and within minutes, I was connected to a representative who listened patiently and helped quickly and efficiently.

What really stood out was how friendly and understanding the Shakil was — he made me feel ...⭐⭐⭐⭐⭐ Excellent Customer Service Experience!

I had an outstanding experience with Shakil at Rocket. From the moment I reached out, he was prompt, professional, and genuinely helpful. I had a goal and within minutes, I was connected to a representative who listened patiently and helped quickly and efficiently.

What really stood out was how friendly and understanding the Shakil was — he made me feel valued as a customer. Not only did we figure things out but also followed up quickly to make sure everything was working smoothly.

It's rare to find such attentive and high-quality service these days. Big thanks to Shakil for turning an expectation into a pleasant experience. Highly recommend!Read MoreRead Less
Sue Raymond
Heidi 's knowledge and expertise made the decision to refinance our loan very easy. By refinancing as she suggested saved us over two hundred a month in our monthly accounting. This gave us the room to breathe.
Chris Stapel
It was awesome working with Joe. Exactly what’s I needed at the exact right time!
David Mickey
It was a very pleasant experience working with DeAnna. She was very knowledgeable and thorough. Thanks DeAnne.
Joseph Haines
Zane did a fantastic job-- He was attentive throughout the process; responding to my questions day or night-- He is a true asset for Rocket!!
Lynn Green
Gwyneth was fantastic. Worked with me, explained everything, answered all my questions and kept me informed every step. Cannot thank her enough.