Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Ronald Reeder
Brandon did a fantastic job and we appreciate everythink he did for us
Den Zel
Carly was awesome! Very responsive and helpful throughout the process. I felt like my needs were always met! Thank you
Lindall Johnson
Shum and the whole rocket team were amazing. The whole process was really easy, and they even came to us for the final signing and closing. Highly recommend!!
Chelsea Schulz
I had a great experience working with Darr. He was highly informative, professional, patient and thorough throughout this process. I feel extremely confident after having worked with him. His professionalism is a strong asset to Rocket Mortgage and I will surely recommend his services to friends and family.
Benjamin Williams
I would like to take a moment to thank the Rocket Morgage team. For they did a splendid job. On the other note Heather Murphy knocked this out the park. From the first day down to the end. Mrs. Murphy displayed consistency, communication and patience. Mrs. Murphy was always available, had no issues getting in contact nor slow response. The first day I called in to talk with Heather, I actually ...I would like to take a moment to thank the Rocket Morgage team. For they did a splendid job. On the other note Heather Murphy knocked this out the park. From the first day down to the end. Mrs. Murphy displayed consistency, communication and patience. Mrs. Murphy was always available, had no issues getting in contact nor slow response. The first day I called in to talk with Heather, I actually spoke to one of her associates. He spoke highly of Heather and informed me that I was in good hands. Also that she was very proficient. I couldn't agree more with his statement. She is definitely an asset to the Rocket Morgage team. My Dad and I couldn't be more happier.Read MoreRead Less
Tracey Tatum
Christopher was great to work with. He always kept me informed of where we were at in the process.
Deborah Dean
I was recently faced with the need to get financing to replace my old HVAC system. And my go-to guy, my Desert Storm Veteran son was recently paralyzed by an unsuccessful spinal surgery. Im 75 and he’s still my rock. Not wanting to add to his stress though, I found a great helper in Geremy Labrador!! Geremy was my perfect connection to Rocket Mortgage and walked me through the whole process with ...I was recently faced with the need to get financing to replace my old HVAC system. And my go-to guy, my Desert Storm Veteran son was recently paralyzed by an unsuccessful spinal surgery. Im 75 and he’s still my rock. Not wanting to add to his stress though, I found a great helper in Geremy Labrador!! Geremy was my perfect connection to Rocket Mortgage and walked me through the whole process with professionalism, patience, and respect. He answered every question, kept the process in motion and made me feel like I was a priority. If you’re reading this and find yourself in need of a loan, not only would I gladly suggest Rocket, butI highly recommend that you work with Geremy. He will make your experience a pleasant one! ☝️Read MoreRead Less
CHARLEY BRIDGES
Great working with jack , very patient explained everything well.
CaFri
Lionel is what "customer service" is all about. His communication, attention to details, personal issues, knowledge, and professionalism, he was receptive to all. Congrats to Rocket Mortgage for employing quality representatives such as Lionel. We had a deadline issue that he satisfied. Highly recommend working with Lionel.
Elizabeth Ceniceros
Nick was attentive, quick to answer, and made sure I had all the information I needed. I appreciate how efficient and quick the process was and that there were no surprises.