Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Mark Thoren
This was my first time applying for a loan. Mallory was responsive, kind, understanding and made the whole process easy. My credit was not in good shape but not once did she flinch or make me feel "less than." She connected me to Kristopher Harris who guided me on what I needed to do to increase my score so I could proceed with the loan. From start to finish was about a month. I feel like I can ...This was my first time applying for a loan. Mallory was responsive, kind, understanding and made the whole process easy. My credit was not in good shape but not once did she flinch or make me feel "less than." She connected me to Kristopher Harris who guided me on what I needed to do to increase my score so I could proceed with the loan. From start to finish was about a month. I feel like I can breathe again with a majority of my debts settled. I will recommend Rocket Mortgage to everyone and specifically Mallory.Read MoreRead Less
Alexander Sanchez
My wife and I are very andsatisfied and happy with Natisha for her work and professionalism no doubt in ours mind she is one of the shes there for you 24 seven thank you Natisha.
Kate Booth
Wonderful communication, very accessible
Kimberly Lopez
Geremy was extremely attentive and made sure all my questions were answered in a timely manner. So grateful for this opportunity to pay off excess debt. Thank you Geremy
Randi Maul
Dylan was excellent to work with he listen to what my goal was and came up with the perfect refinance that saved me money and shorted my terms. Thank you for the quick and painless refinancing.
Lary Kirchenbauer
This is the 2nd time we've worked with Jenna. She is friendly, a very knowledgeable resource and a strong advocate for her clients. She left no stone unturned to uncover the optimum terms that met our needs, always with a gracious and thoughtful approach that sets a very high standard. If you're pursuing home financing, call her first.
John Flannery
Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I refused to paint my house since it was just painted 2 years ago! The deal fell through, to say the least. That's when Julia enters and saves me from leaving rocket mortgage with a very bad opinion. ...Julia was extremely helpful! She was the person that I worked with on the second try to get a refinance on my home. On the first try, the fellow that I was working refused to return my calls after I refused to paint my house since it was just painted 2 years ago! The deal fell through, to say the least. That's when Julia enters and saves me from leaving rocket mortgage with a very bad opinion. Julia obtained a FHA mortgage with the exact same information. The only downside to the entire deal was that my credit was checked within 2 weeks since the first deal and a second appraisal. Thanks to Julia and her knowledge and experience, I am very happy!Read MoreRead Less
Janet Harda
Devin was very helpful, walked us through the process with ease. He answered all of our questions either with a phone call or an email. He is very professional and took his time with our loan. He did not make us feel like we were bothering him or interrupting his day.
Murali Nagarajan
Very knowledgeable and can find the best deal for you no time!
Yolanda Ramseur
Spencer was an exceptional loan expert. He discussed my options and explained in great detail what was best for my current situation. The process was smooth and easy. My experience with Spencer was absolutely amazing. Wonderful job Spencer.