Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Bryan
Breytan was very professional and responsive to all of my questions during the loan process. He effectively communicated the information of my loan to me and made the process easy to follow. The loan process was completed faster than I expected with his help. Thank you!!
Anand Modali
Great experience working with Austin. Very knowledgeable all around and answered all our questions either thru call or via text messages. He made our financing a cake walk. Thank you Austin and Rocket Mortgage for all the help.
Tanner Perry
Dan reached out shortly after our loan was switched to Rocket Mortgage. I wasn’t really thinking it was a great time to refinance but we got a great interest rate and the whole process was super easy. Dan went above and beyond answering questions quickly and thoroughly. He communicated how worked best for me and was able to get everything completed timely. So pleased with the whole process and are...Dan reached out shortly after our loan was switched to Rocket Mortgage. I wasn’t really thinking it was a great time to refinance but we got a great interest rate and the whole process was super easy. Dan went above and beyond answering questions quickly and thoroughly. He communicated how worked best for me and was able to get everything completed timely. So pleased with the whole process and are so happy to be with rocket mortgage.Read MoreRead Less
Mark Perfetti
John was great, knowledgeable and great follow up. Always available for questions and concerns. Made thing happen in a timely manner. I highly recommend Josh and Rocket
Bill Stangl
Greta was awesome! Very knowledgeable, patient and professional especially when handling my myriad of questions. Always polite and followed up in a timely manner. One of the best I have worked with.
Bill Stangl
Reuben Thompson
Justin was very knowledgeable and was able to answer my questions without hesitation. Additionally, he is a good salesman. I would recommend Justin to anyone needing a second mortgage or re-finance.
Julie Lindseth
I was a little nervous when I first contacted Rocket Mortgage for my home loan. Garrett was a Godsend. He calmed my nerves with his kindness, patience and respect. He made the process easy for me and was there every step of the way.I would certainly recommend Garrett and Rocket Mortgage to anyone!
REAL PEOPLE With Stephanie Allensworth
We love Rocket Mortgage and have been them for decades. Our recent HEL was closed by Jason and he made it easy and with no surprises. Thank you Jason!
Jessica Hannula
Too many things I was told was not correct. I was told my loan were closing in 7 to 10 days. It did not close till almost a month.
Erin Imsland
Reply from Erin Imsland:

Dear Jessica,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with ...Dear Jessica,

Thank you for taking the time to leave a review. I sincerely apologize if there was an opportunity where I could have provided better expectations for you. I would never intend to leave any of my clients feeling this way. At Rocket Mortgage we take great pride in delivering high quality service, in which we take our integrity very seriously. I saw that you were able to speak with our Client Relations Team regarding your concerns. Please let me know if there is anything I can do for you in the future. It will be my pleasure to assist if given the opportunity.Read MoreRead Less

Jake Saltzman
Zach is a pleasure to work with, he's very knowledgeable and very transparent, made me feel comfortable through the whole process.