Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Karen Coyne
I cannot recommend Cass enough. We had started our refinance journey with three of the major lenders. All promising the best rates and the quickest close. After one of them running a hard check when they had promised us it would only be a soft inquiry, I was really starting to get frustrated. Two months go by and we’re still dealing with paperwork and appraisal and red tape. Out of the blue, I ...I cannot recommend Cass enough. We had started our refinance journey with three of the major lenders. All promising the best rates and the quickest close. After one of them running a hard check when they had promised us it would only be a soft inquiry, I was really starting to get frustrated. Two months go by and we’re still dealing with paperwork and appraisal and red tape. Out of the blue, I received a message from Cass, who said he could beat the original quote we received from Rocket. At this point, I was so frustrated that I told him if he could beat the quote and get me closed, he would have our business. Not only did he make everything happen within about two weeks, but he was extremely kind, personable, and professional. I highly recommend Cass and Rocket Mortgage.Read MoreRead Less
TIna Phillips
Aliyah was there every step of the way with our home equity process. She provided options we didn’t know were possible and eased a lot of stress for us. 10 stars, hands down! Thank you Aliyah!
Rhonda Buchanan
David did great and everything went smoothly!
Teresa Singleton
I would like to share my experience working with Linda Nano. She was extremely helpful in guiding me through the entire process of refinancing my home loan, from start to finish. What I appreciate most about Linda was her outstanding communication - she was quick to respond to my questions, often within minutes. Throughout the process, she remained professional, knowledgeable, and understanding. I...I would like to share my experience working with Linda Nano. She was extremely helpful in guiding me through the entire process of refinancing my home loan, from start to finish. What I appreciate most about Linda was her outstanding communication - she was quick to respond to my questions, often within minutes. Throughout the process, she remained professional, knowledgeable, and understanding. I truly felt supported every step of the way and would highly recommend her to anyone going through a home loan process. Thank you LindaRead MoreRead Less
Nicholas Wilson
Made everything easy for me and my wife to get what we needed. Thanks for everything Ryan. Great job to the entire Rocket mortgage staff!
Michael A Reed
Belen was incredible. She did what Banks refused to even try to do. My family and I will always be grateful for what she did for us and ALL the help she gave us. She was there every step of the way and always answered her phone or replied to our texts or emails. We wish her the best life can give her.
Jim Petterson
I would recommend her in a heart beat. Caring gets right to the point and kept us up to date on everything.
Dave Langston
From our first conversation Trish did exactly what she said: "I've got your back and will be with you every step of the way". True to her word and amazing to work with!
Nicole Woods
We just completed a refinance on our home with Jerry Esquible and Rocket Mortgage. Our experience was exceptional. Jerry explained every step so well. He was always available when we had questions and could explain things so well. It was an absolute pleasure to work with him. Thank you Jerry!
Sue Corbin
Dan was so helpful and patient with me when I had questions and was confused. He sorted it all out and I appreciate him!