Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Chris Stump
This was a pretty straightforward loan but Jacob made the process go as smoothly as possible. From my initial phone call to the loan closing was all done quickly and efficiently.
Ernest Alexander
Austin is great! From the very beginning he was warm and reassuring about the process with Pocket. He remained available for my inquiries as they occurred. I have been impressed with his knowledgeable responses and his patience with questions whose answers should have been obvious. He is valuable and you are fortunate to have him.
Chet Wagner
Very helpful and very honest. Friendly and knowledgeable on refinancing your home. Thank you again Darr
Gene Crumley
Blake was terrific to work with: extremely polite, professional, and responsive to all our questions. A pro’s pro in every way. If you are fortunate enough to get Blake to work with you, on your loan or refinance, you will be lucky indeed!
Ken Mortensen
Jacob was sensitive to the reasons for seeking a refinance and developed a plan that worked well for us. I appreciate his help in finding a loan that fit our needs and a payoff plan that would make me feel better with the rate available.
Joe DeFranco
I really enjoyed working with Jomar. He was very efficient in knowledge of what all was needed to make my refinancing process go as smooth as possible. Any questions I had he was able to answer them quickly without having to get back to me. Hope others have the same experience I did.
Willard Cazzell
Gina helped guide me through some of the computer tech potholes being over 80 years old tech can be confusing.
Amy Hall
Gage made refinancing a total pleasure. He walked us through the whole process and answered every question very patiently. Would definitely seek him out if we ever refi our house again.
Jenafor 1wash
I had a truly excellent experience working with Chris Steele for processing the 2nd mortgage loan. He is very professional and knowledgeable about my needs and concerns. He answered all the questions I had without a stutter. Thank you for helping me.
Carolyn Culp
Exceptional service that went beyond what I expected. Phone calls and emails were responded to almost immediately.