Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Willard Cazzell
Gina helped guide me through some of the computer tech potholes being over 80 years old tech can be confusing.
Amy Hall
Gage made refinancing a total pleasure. He walked us through the whole process and answered every question very patiently. Would definitely seek him out if we ever refi our house again.
Jenafor 1wash
I had a truly excellent experience working with Chris Steele for processing the 2nd mortgage loan. He is very professional and knowledgeable about my needs and concerns. He answered all the questions I had without a stutter. Thank you for helping me.
Carolyn Culp
Exceptional service that went beyond what I expected. Phone calls and emails were responded to almost immediately.
Elwood Simerly
Knowledgeable, answered all my questions, easy to contact.
Rosalyn Blackmon
I have had the privilege of working with Amer “Adam” on two occasions. He’s personable, knowledgeable, and made the process smoother.
Bret Skehan
Isaac was great. Happy with the whole process.
Carla Henderson
I can't say enough good things about Silvano!! He bent over backwards to help us get refinance. There were a couple of issues that kept holding us back but it didn't have anything to do with Silvano or us. Silvano went above and beyond to get the 2 issues taken care of. HE DID IT!!!! Lol we close on Mon 19th!!!! Silvano is very professional knowledgeable very patient funny great sense of humor and...I can't say enough good things about Silvano!! He bent over backwards to help us get refinance. There were a couple of issues that kept holding us back but it didn't have anything to do with Silvano or us. Silvano went above and beyond to get the 2 issues taken care of. HE DID IT!!!! Lol we close on Mon 19th!!!! Silvano is very professional knowledgeable very patient funny great sense of humor and he will hold your hand and guide you through the whole process. I've already recommended him to my best friend and I will let everybody I know to go through Silvano. THANK YOU SILVANO 😊 🙏🏼🙏🏼🙏🏼Read MoreRead Less
Ryan
Jennifer was great at walking us through the process. Very detailed and explained it all. 10/10
Doug Hawkinson
I spent six weeks in the process with another lender. They were so hide-bound over corporate policy, and their environment was a call center model (I never spoke with the same person twice). At six weeks and still not in underwriting, I went looking for an alternative because I could see the other folks were not really interested in doing the work to get it done.

That's when I found Nate Dubber and...I spent six weeks in the process with another lender. They were so hide-bound over corporate policy, and their environment was a call center model (I never spoke with the same person twice). At six weeks and still not in underwriting, I went looking for an alternative because I could see the other folks were not really interested in doing the work to get it done.

That's when I found Nate Dubber and Rocket. In fifteen days, we had overcome the same hurdles the other company would not, and we had a closing appointment. At this point, I received a notification from the other company informing me that the time window for resolving their issue had closed, and they would not be able to move forward. I laughed and responded that they were so slow that I had fired them two weeks before without telling them because I wanted to see how the process died.

Nate Dubber and Rocket are the way to go.Read MoreRead Less