Rocket Mortgage - Refinance Team Reviews

Rocket Mortgage Reviews | Refinance Team

Rocket Mortgage - Refinance Team's Reviews

Shanice Franklin
I mean WOW!!!!! Joe is such a remarkable, dedicated individual. A true man of his word. Taking out a mortgage as a first time homebuyer can be so nerve racking! Joe was able to patiently walk me through the process step by step, build rapport and check in often to make sure I had nothing to be concern about, no matter the day or tome. He made this process very easy and simple to understand and ...I mean WOW!!!!! Joe is such a remarkable, dedicated individual. A true man of his word. Taking out a mortgage as a first time homebuyer can be so nerve racking! Joe was able to patiently walk me through the process step by step, build rapport and check in often to make sure I had nothing to be concern about, no matter the day or tome. He made this process very easy and simple to understand and navigate. He cares about his customers in making sure their needs are met in this process. It’s so much more I could say about Joe! But I’m going to say if you need to take out a mortgage loan and you are new to this or old to this, choose Joe. You will be glad you did.Read MoreRead Less
James Robinson
Dena is incredible!!! She was extremely helpful in finding the best loan option for me. I highly recommend her for anyone looking to get a great loan from Rocket Mortgage.
Bonnie Aubin
I cannot say enough good things about Lucas. Lucas was knowledgeable, professional, caring a very good person. Lucas earned his keep the day we started the mortgage journey. He is truly a good person and really cared about what I thought.
Christie Tooley
Jill was very knowledgeable and great to work with!
Steve Tralongo
Dena was awesome! Very helpful, knowledgeable and patient. Worked hard after hours despite being under the weather. I’m the end she couldn’t help me but found someone else in her company to do so. Great service, hard worker! Thanks Dena!
Greg D. Bangs
Friendly, warm, explanatory. Fine job. Recommend without reservation.
Julie Dunne
I recently had the pleasure of working with Jill Patel for my mortgage refinance, and I couldn't be happier with the experience. She is incredibly professional and knowledgeable, always ready to answer my questions quickly. What impressed me most was how she walked me through every step of the process, making it easy to understand. I highly recommend her services to anyone considering a refinance!
Charles Kaimikaua
Thank you Nicholas. You were very professional with our situation. You were point on with replies to our questions via text, phone and email. Appreciate your work. We look forward to working with Rocket Mortgage in the future.
Don Stover
Alex was very helpful. He worked with me while I was on vacation and not always in good spots to conduct business. He made this a good experience.
Donovan Hunter
Ming was very helpful and knowledgeable about what needed to be done to improve my chances of getting my credit on track to move forward with a loan. Appreciate it very much.
Thanks again.